Charter Senior Living of West Bend offers Assisted Living, Independent Living, and Memory Care in one building, allowing residents to move between care levels without relocating. Clinical capabilities include support for wandering behaviors morning or evening, elopement risks, combative or other behavioral concerns, residents who stay up all night, wound care, oxygen therapy, special diets, adults under 60, and every stage of diabetes management—oral medications, injections, or sliding-scale insulin. The Memory Care program is equipped to serve residents living with advanced dementia, and individualized care plans are updated as conditions change.

A licensed nurse is on site or on call 24 hours a day, and the community maintains awake overnight staff, complete background checks, and door alarms with a fenced rear yard for added safety. Emergency pull cords and personal emergency response systems connect residents directly to staff at any time. An activity director, a therapy room for rehab services, and visiting podiatry complement daily care. Staff can provide full assistance with bathing, dressing, eating, and toileting, and are trained for all transfer needs—from standby help with a walker to two-person or Hoyer-lift transfers for bed-bound residents.

Apartments are offered in several floor plans, some featuring private bathrooms, independent temperature controls, in-unit laundry, and furnished options. Residents may personalize spaces with their own décor or even a fresh coat of paint, though features vary by unit. Cable, scheduled housekeeping, and scheduled laundry are included, and Independent Living residents can opt for lighter weekly housekeeping while retaining more autonomy.

Dining services follow a set menu with dietitian oversight for special diets, diabetic needs, and texture modifications. Three meals are served daily, snacks are always available, and a private dining room can be reserved for family gatherings or celebrations. Staff provide full mealtime assistance when required so residents with limited mobility or cognitive decline maintain proper nutrition.

Resident amenities include parking, wheelchair-accessible common areas, a barber and beauty shop, exercise and movie rooms, internet access, a library, communal gardens, on-site religious services, concierge support, and a calendar of special-interest clubs. Scheduled transportation offers community outings as well as medical-only shuttle service. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.