Heritage West Allis offers a range of care options including assisted living, independent living, and specialized memory care. The facility is equipped to provide medical support for a variety of needs, including wandering behaviors, elopement risks, and behavioral issues. Staff includes registered nurses and licensed practical nurses, available 24 hours a day, ensuring that residents receive the proper care. The facility is also designed to support advanced dementia conditions, making it suitable for residents who may need comprehensive memory care. Additional support services like wound care, dietary management, and assistance with mobility through transfers help enhance the quality of life for all residents.

The facility provides robust care features, including assistance with daily living activities such as bathing, dressing, and toileting. Various transfer options are available, accommodating residents who may use walkers or wheelchairs. For those requiring more extensive support, services like stand-by or full transfers using a Hoyer lift are also offered. Heritage West Allis prioritizes safety and security, with 24-hour staff presence and systems in place to alert staff as needed. The environment supports individual needs, ensuring that residents receive personalized care tailored to their specific health requirements.

Accommodations at Heritage West Allis are designed for comfort and independence, with options for residents to paint or decorate their rooms. Each unit comes furnished, with independent temperature controls, a kitchenette, and a private bathroom. Cable television is also available, although not all accommodations may feature every amenity. This flexibility allows residents to personalize their living space while maintaining essential comforts.

Dining at the facility includes set meal menus and various diet modifications to meet individual needs, such as specialized dietary management for medical conditions. Snacks are readily available, ensuring residents have access to nourishment between meals. The emphasis on nutrition and personalized dining experiences contributes to residents' overall well-being and satisfaction while living at Heritage West Allis.

Residents benefit from a variety of amenities and services, which include resident parking, wheelchair accessibility, and a barber/beauty shop. The facility features a wellness center, communal gardens, and a library with internet access. Additional resources such as a physical therapy room, massage room, in-house bank, and a market/convenience shop are also provided, ensuring residents have easy access to essential services. On-site religious services are available, along with transportation options close to public transportation. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Heritage West Allis has generally received positive reviews from residents and relatives alike. Reviewers particularly appreciate the helpful and dedicated staff in providing adequate care for the residents. Close attention to specific concerns and problems is also mentioned, with residents feeling attended to and valued. Multiple reviewers praised the beauty of the environment, noting that it does not take on an institution-like feel. Instead, it’s described as “homey,” “clean,” and "beautiful."

The apartments are described as spacious, cozy, warm, and boasting of great layouts and amenities like laundry facilities, fully-equipped kitchens, walk-in showers and large closets. Notably, one reviewer praised the memory care facility for having recently undergone remodeling, further contributing to the freshness and cleanliness. The residents expressed satisfaction in the number of social activities offered, with one resident noting their love for bingo games. Some reviewers made special mention of the variety and quality of meals offered at the facility, citing that they were made from scratch and offering diverse meal options, to the happiness of residents.

The receptionists and community relations professionals received special accolades for their friendliness and responsiveness, with many reviewers also mentioned the various services offered onsite, like the salon and physical therapy services as a huge plus. Despite the communal and vibrant spirit of the facility, reviewers did acknowledge the waiting time to get into the community. However, even with this road bump, reviewers strongly recommend Heritage West Allis for its brand new, charming, and spacious accommodations, responsive staff, and on-site services that are tailored towards promoting a better quality of life for the residents.

AI generated summary of real reviews