Heritage Court West Allis is focused on providing specialized memory care for residents with advanced dementia conditions and other cognitive impairments. The facility offers comprehensive medical support tailored to individual needs, including supervision for residents who wander or exhibit combative behaviors. Medical care is available around the clock, with registered nurses and licensed practical nurses on staff, alongside 24-hour nursing support. Additional services include assistance for various conditions such as wound care, oxygen management, and specialized diets for individuals with diabetes. An equipped and secure environment ensures that residents receive the attention they require, with features like door alarms, a fenced area, and staff alerts for emergency situations.

Alongside its robust medical support, Heritage Court West Allis provides a range of personal care services to ensure residents receive the help they need with daily activities. Residents can receive full assistance with bathing, dressing, eating, and toileting, along with specialized transfer support, whether that be through the use of walkers, wheelchairs, or mechanical lifts. The facility's staff is trained to address behavioral issues and nighttime restlessness, providing a safe environment for all residents. The setting not only aims to meet medical and personal care requirements but also fosters a sense of well-being and comfort.

The accommodations at Heritage Court West Allis are designed to promote both privacy and comfort. Each resident's room typically includes a private bathroom, furnishings, and independent temperature controls. Residents have the option to personalize their living space by painting or decorating their room, although not all accommodations feature the same amenities. Cable television access is available for entertainment, creating a homelike atmosphere.

Dining at the facility is managed with a focus on nutrition and personal preferences. Residents can enjoy a set menu with options that cater to various dietary needs alongside available snacks throughout the day. Diet modifications and management support are provided to ensure that all meal requirements, especially for individuals with diabetes, are accounted for. In addition, Heritage Court West Allis offers a variety of amenities and services to enhance residents' quality of life. The facility is wheelchair accessible and allows pets, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Additional features include a barber/beauty shop, internet access, communal gardens, on-site religious services, a spa room, and convenient transportation options, with close access to public transport.