Charter Senior Living of Verona offers both assisted living and memory care to cater to the varying medical needs of its residents. In the assisted living setting, medical support is available for oxygen therapy, special diets, and care for residents under 60 years old, including diabetics on both oral medications and injections. The facility is equipped to support individuals with moderate dementia conditions, ensuring they receive appropriate care tailored to their needs. Skilled staff members conduct background checks, are awake during night shifts, and an activity director is present, creating a secure and engaging environment. Additionally, the facility provides on-site medical services such as podiatry, allowing for more streamlined healthcare access.

Beyond medical support, Charter Senior Living of Verona provides comprehensive assistance with daily living activities. Residents can receive full assistance with bathing, dressing, toileting, and some assistance with eating. Transfer services offered include support for residents using walkers or wheelchairs, with proper supervision and assistance based on individual needs. The facility's focus on maintaining dignity and safety ensures that residents can navigate their daily routines with ease.

The accommodations at Charter Senior Living of Verona include private bathrooms and kitchenettes, making residents feel more at home. While some units may also feature cable access, it is important to note that not all accommodations will have all these features. The dining experience is complemented by available snacks and customized dietary management, which supports varied nutritional needs among residents.

In terms of amenities, the facility offers convenience and opportunities for engagement, including resident parking, wheelchair accessibility, and an exercise room to promote physical health. Additional services include a barber/beauty shop, a movie room for leisure activities, a wellness center for holistic health, and access to the internet. On-site religious services cater to spiritual needs, while transportation services are available for off-site activities. It's a good idea to check with the community during your visit to see if your pet will be allowed, as pet ownership is permitted in the facility.

Residents and their families say:

This community has received a range of feedback from visitors and family members considering it for their loved ones. Many reviewers have praised the community for its clean, spacious environment and the variety of activities available to residents, including daily exercise classes, bingo, sing-alongs, and weekly shopping trips, adding a touch of homeliness to the atmosphere. Specifically, the assisted living side has been lauded for offering numerous amenities like a movie theatre and an activity room, with one review mentioning the joy in seeing lots of visitors and happy residents. The staff across different departments was consistently described as friendly, helpful, and attentive to residents' needs, providing a sense of security for families. The presence of large, clean rooms and the provision of good food contributed to the positive experiences shared by many.

However, not all feedback was glowing. A significant concern raised involved the high turnover of aides, suggesting potential instability in caregiving. Some reviewers were disappointed with the outdoor space, noting that while decks and a gazebo were available, a larger yard for residents would be preferable. Other criticisms included a perceived lack of adequate staffing, which might affect the level of care, and specific instances where the community failed to meet expectations in terms of service and communication. Issues with meals and medication management were also pointed out, indicating variability in the quality of care and service. Despite these concerns, the community was often compared favorably to alternatives, with its cozy atmosphere and attentive staff being highlighted as key strengths.

In terms of recommendations, several reviewers expressed their satisfaction with choosing this community for their loved ones, citing the friendly staff, the array of activities, and the comfortable living conditions as deciding factors. While the positive aspects such as attentive care, a variety of activities, and good food were frequently mentioned, the feedback also underscores the importance of addressing concerns related to staffing and outdoor space. The community’s effort to create a welcoming and engaging environment for its residents is evident, though areas for improvement remain, particularly in ensuring consistency in care and expanding the outdoor recreational options for residents.

AI generated summary of real reviews