Adava Care of Saint Francis (Matthews) is an assisted-living community that is organized around practical medical support. The team is equipped to monitor residents who are awake overnight, perform wound care, administer oxygen therapy, and manage diabetes whether the resident is on oral medications, injections, or a sliding-scale regimen. The residence also admits individuals younger than 60 and is prepared to serve people living with advanced dementia conditions.

Clinical staffing and safety measures are in place 24 hours a day. A registered nurse or licensed practical nurse is on site, with a nurse on call at all times. All employees undergo background checks, and the building uses door alarms, pull-cord and PERS alert systems, fenced outdoor space, and awake night-shift staff. On-site podiatry visits are available, and the community is able to admit residents with psychiatric diagnoses. Full assistance can be provided for bathing, dressing, and toileting, while eating support is available for those who need some physical help. Mobility needs are met through standby supervision as well as walker, wheelchair, and one-person transfer assistance.

Residences include private rooms with bathrooms, basic furnishings, individual climate controls, cable service, housekeeping, and scheduled laundry. Residents may personalize their space with paint or décor. Not every room offers every feature, so it is best to verify specific accommodations during a visit.

Meals are served from a set menu, with snacks available between scheduled dining times. The kitchen is able to adjust textures and consistencies, offering mechanical-chopped meals, purees, and thickened liquids. A private dining room is on hand for family visits or special occasions, and staff manage physician-ordered diet modifications.

Additional amenities include on-site resident parking, outdoor smoking areas, full wheelchair accessibility, a barber and beauty shop, internet access, communal gardens, and regularly scheduled religious services. Transportation is provided for appointments and outings, and the property is close to public transit for residents or visitors who prefer that option.