Residents and their families say:
Azura Memory Care in Oconomowoc garners glowing reviews for its compassionate staff and homey environment. One reviewer noted the staff were very understanding and supportive, making efforts to get to know the residents well. It was also highlighted how responsive the staff are to queries and promptly address changes in the residents' status. A part of their service that others particularly appreciated was the proactive involvement of residents in activities and the creation of a festive atmosphere during holiday seasons.
Besides the expertise of the care-giving team, many reviewers extensively praised the cleanliness, modernity and inviting charm of Azura's facility. Transferring a patient from another care center to Azura, a family mentioned experiencing a greater sense of homeliness and friendliness. Others highlighted the safety and convenience offered by Azura that granted them peace of mind about their loved ones' wellbeing. Activities such as bingo, crafts, celebration events and religious services were also commendable features. The professional standards exhibited by the staff coupled with the attentiveness towards residents' needs in Azura earned them strong recommendations from multiple families.
Notably, the food was another aspect garnering positive reviews, with a reviewer praising the foods' quality based on feedback from their mother. Another reviewer commented on the sense of community at Azura, with the smaller size facilitating close-knit relationships and interaction among the residents. Overall, reviewers were greatly impressed by Azura's exceptional care, attentiveness toward individual needs, and the diligent efforts made by the staff to create a friendly and caring environment. They strongly vouched for Azura's services and many agreed that it brought comfort, happiness and peace to both the residents and their families.
AI generated summary of real reviews