Heritage at Deer Creek in New Berlin, WI, offers specialized care types that primarily include assisted living and memory care. The facility is equipped to support residents with various medical needs, such as those who wander, experience elopement risks, or have behavioral issues. Comprehensive medical support is available for residents with advanced dementia conditions, and skilled nursing staff, including RNs and LPNs, are on-site or readily available through a 24-hour nursing call system. The care team is well prepared to assist with a variety of healthcare challenges, including wound care, oxygen administration, and diabetes management, ensuring that all residents receive the appropriate level of care tailored to their individual requirements.

In addition to medical support, the facility provides extensive personal care services, including full assistance with bathing, eating, dressing, and toileting. Transfer assistance is available for residents needing mobility support, whether using a walker, wheelchair, or specialized devices like a Hoyer lift. Heritage at Deer Creek prioritizes resident safety through 24-hour security staff and alarmed doors, while a dedicated activity director ensures engaging programs are available. The combination of these services allows residents to maintain their independence while receiving the necessary support for their well-being.

Accommodations at Heritage at Deer Creek are designed for comfort and personalization, featuring cable, kitchenettes, and furnished rooms. Residents can control their individual room temperatures and are encouraged to personalize their living space with paint or decorations, although not all accommodations may include every amenity. Dining options are well-structured, with a set menu that allows for dietary modifications and management based on individual nutritional needs. Snacks are also readily available, ensuring that residents have access to food throughout the day.

The facility offers a range of amenities and services to enhance residents' quality of life. On-site religious services foster a sense of community, while communal gardens provide spaces for relaxation and interaction. Residents enjoy internet access, a wellness center, and a barber/beauty shop for personal grooming. The environment is wheelchair accessible, and pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Outdoor smoking areas and resident parking contribute to the overall convenience and comfort of living at Heritage at Deer Creek, along with transportation options available for outings and appointments.

Residents and their families say:

Heritage at Deer Creek received several positive comments from reviewers for it's welcoming, clean and well-kept facility, as well as its friendly and responsive staff. One reviewer mentioned that their loved one felt safe and socially engaged during her 15-year stay at the facility. She had friends, participated in activities and enjoyed the amenities such as a workout room, library, community room, and an underground garage among others. Another reviewer added that their mother-in-law seemed well taken care of, the staff at Heritage at Deer Creek were kind and compassionate and the facility was beautiful.

A number of reviewers also cited the variety of amenities and services offered at Heritage. These include a well-maintained garden, physical therapy, housekeeping, laundry services, and meal delivery. The rooms were described as bright and airy, and the facility as homey and comfortable. With the added benefit of a location in a nice area, many reviewers felt that Heritage at Deer Creek was an excellent choice for their loved ones. In terms of care, a reviewer whose mother stayed there with advanced Alzheimer’s for about two years, mentioned that the care was excellent and the staff and employees were very helpful. Furthermore, a few other reviewers praised the facility for its range of activities and the quality of the food served.

Most reviewers also underlined the friendly and knowledgeable staff, the range of activities available and the overall cleanliness and organization of the facility. Some commented that this comfortable environment helped their loved ones establish friendships and encouraged the residents' social interactions. The community’s appearance also added a homey atmosphere, making the residents comfortable and satisfied. Some also highlighted the facility's reasonable pricing, making it an attractive option for many families.

AI generated summary of real reviews