Residents and their families say:
Reviews of this community highlight a largely positive experience for both residents and their families. Many reviewers commend the caring and attentive staff, who are described as compassionate and committed to providing excellent care. The facility is noted to be clean and well-kept, offering a range of activities that keep residents engaged and entertained. Several visitors and volunteers mention the rewarding experience of spending time with residents, describing them as friendly and content. Additionally, the rehabilitation services, particularly therapy, receive high praise, with therapists being regarded as encouraging and positive. The community appears to offer a supportive environment that fosters healing and provides comfort for both residents and their families.
Nonetheless, there are some concerns expressed in multiple reviews. One issue brought up is that some staff members can be slow to respond to call buttons, causing delays for the residents. Additionally, there are mentions of less-than-ideal situations involving dignity and respect, with some reviewers noting that certain staff interactions lack warmth or attentiveness. These points suggest areas for improvement, specifically in response times and ensuring a consistently respectful approach across all staff interactions with residents.
AI generated summary of real reviews