Villa St. Francis offers both Assisted Living and Memory Care, with programming and supervision tailored to residents who live with moderate dementia. Care teams are trained to recognize and respond to wandering behaviors at all times of day, to manage elopement risks, and to support residents who require oxygen therapy or special diets. Diabetic management covers oral medications, injections, and sliding-scale insulin, and menus can be modified to meet physician-ordered dietary plans.

Clinical support is reinforced by a registered nurse or licensed practical nurse on site, a nurse on call 24 hours a day, and an awake night staff. All employees complete criminal background checks, and resident rooms are equipped with pull-cord systems that connect directly to staff. Podiatry services are provided on site. Personal care includes full assistance with bathing, dressing, and toileting, while residents who can feed themselves independently are encouraged to do so. Mobility aids are accommodated—from walkers and wheelchairs to one-person, two-person, or full Hoyer-lift transfers—ensuring that changing physical needs can be met without a disruptive move.

Apartments vary in layout; some include private bathrooms, kitchenettes, individual heating and cooling controls, and cable hookups, while others have a more streamlined configuration. Families should verify which features are present in a specific unit before reserving. The community maintains housekeeping and maintenance so residents can focus on daily routines rather than household chores.

Meals are served from a set menu, and the culinary team coordinates closely with nursing staff to make diet modifications for diabetes, cardiac considerations, texture changes, or other doctor-ordered plans. Staff monitor nutritional intake and adjust portions as needed to support weight maintenance and overall health.

Residents have access to on-site parking, level entries and elevators for wheelchair use, outdoor smoking areas, and landscaped communal gardens. A barber and beauty shop operate inside the building, and regular religious services are offered on site. Scheduled transportation is available for medical appointments or outings, and the property sits close to public transit stops for those who prefer to travel independently.