Residents and their families say:

This community is frequently praised for its friendly and helpful staff, with many reviewers highlighting the warm, welcoming atmosphere they create for residents. The caregivers and nurses are commended for their professionalism and compassion, making residents feel at home and treated like family. Activities and amenities come highly recommended, with a particular emphasis on the diverse and engaging events planned for residents, suggesting an environment that fosters both social engagement and individual enjoyment. The food is also noted for its quality and variety, contributing to the overall positive experience of living in this community. Furthermore, the location's beauty, especially its lakefront views, adds to the attractiveness of the facility.

Nevertheless, concerns have been raised regarding specific incidents and operational aspects of the community. One significant issue mentioned by a reviewer involves a serious medication error, which highlights a potential area for improvement in staff training and accountability. Complaints about cleanliness, food service, and staff knowledge suggest variability in the fulfillment of the community's standards. Moreover, some reviews express dissatisfaction with the management and the handling of residents' needs, indicating room for enhanced oversight and responsiveness. While these criticisms are noted, it seems that such concerns are not universal, with many reviewers still expressing satisfaction with the care and environment provided to their loved ones.