Residents and their families say:

This community has been praised for its spacious apartments, new and well-maintained facilities, as well as its scenic location near parks and green spaces. Reviewers happily noted the cleanliness of both the rooms and the facility overall, highlighting comfortable amenities such as underground heated garages, fitness centers, and on-site dining options that include free breakfasts and affordable meals. The staff across various departments have been described as friendly, caring, professional, and helpful, contributing significantly to the positive living experience of the residents. Activities and social programs available were also mentioned as a highlight, promoting community engagement and resident satisfaction. Some reviewers specifically appreciated the healthcare services provided, mentioning the excellent care from nurses and the prompt and considerate response to any issues that arose.

However, some negative points were noted among the overwhelmingly positive feedback. Several reviewers expressed concerns over the management and reported instances of understaffing, which seemed to impact the quality and timeliness of services such as housekeeping and personal care routines. Complaints about the lack of activities, especially for memory care residents, pointed towards a need for improvement in engagement and entertainment options. Furthermore, communication issues were highlighted, particularly during Covid-19 lockdowns, with some families experiencing difficulties in coordinating visits and obtaining information from the staff. Instances of staff turnover and the related impact on resident care were also a concern for some reviewers, suggesting areas where the community could potentially strengthen its operations and resident support systems.