Burr Oak Manor in Genoa City, WI, specializes in assisted living, catering to a variety of medical needs. Their comprehensive care includes support for residents who may wander, experience elopement, or show combative and behavioral issues. The facility is well-equipped to handle advanced dementia conditions and provides specialized medical support for residents with diabetes, requiring different management levels including those on oral medications and injections. Medical services on-site include wound care, oxygen therapy, and tailored diets, ensuring residents receive appropriate care based on their individual health requirements.

In addition to medical support, Burr Oak Manor offers assistance with daily living activities such as bathing, dressing, and toileting, with full support as needed. The facility is staffed with registered nurses and licensed practical nurses, along with 24-hour security and staff presence to ensure a safe environment. Communication alerts, like pull cords and personal emergency response systems, keep residents connected to help whenever necessary. Available transfer services include assistance for those who use walkers or wheelchairs, ensuring residents can navigate the facility with ease.

Accommodations at Burr Oak Manor vary, with options for private bathrooms and the ability for residents to paint or decorate their rooms. Some rooms are furnished and equipped with independent temperature controls and cable television. Scheduled laundry services and housekeeping contribute to an effortless living experience, though not all accommodations come with every feature. Residents can find comfort in their personalized spaces while enjoying the various services offered.

Dining at Burr Oak Manor includes a private dining room for shared meals, with food available on order to meet individual dietary needs. Residents can enjoy snacks throughout the day, ensuring that nutritional management is tailored to their specific requirements. The community promotes a homely atmosphere, where dining becomes a part of the daily social experience while meeting health guidelines.

In addition to care services, Burr Oak Manor provides several amenities to enhance residents' quality of life. Communal gardens offer a space for relaxation, while on-site religious services and special interest clubs encourage social engagement. Resident parking is available, along with wheelchair accessibility for those with mobility challenges, and smoking is permitted outside. A barber and beauty shop on-site adds convenience for residents. The facility's location is also close to public transportation, making access to the wider community easy. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered positive attention for its exceptional staff and personal touch in resident care. Reviewers frequently praise the high staff-to-resident ratio, which ensures ample attention and care for each individual. The community's smaller size is seen as a significant advantage, providing a more intimate and homely atmosphere where staff can engage deeply with residents. Activities, ranging from indoor options to outdoor excursions, are well-received, contributing to a vibrant community life. The provision of loving care, the variety of activities available, and the involvement of staff in bringing entertainment and engagement to the residents are highlights. The food has received mixed reviews, with some residents enjoying the meals while others find it lacking.

Despite the many positives, there are notable concerns raised by some reviewers. The handling of financial policies, particularly around deposits and payments, has been a point of dissatisfaction, notably when the expected level of service does not match the financial commitment made by families. There are also comments on the need for more staffing and better organizational structure to prevent care lapses, especially during times when the community is understaffed. Issues with meal quality and service, including the serving of cold food and the necessity for caregivers to double as kitchen staff, have also been mentioned. Another significant area of concern is the maintenance of safety and security for residents, especially for those in need of close supervision.

Nevertheless, many families have expressed their gratitude toward the community for the compassionate and personalized care their loved ones receive. The clean and well-maintained facilities, alongside a range of engaging activities, contribute to a positive living environment. The community's approach to making residents feel at home, whether through personalization of rooms or the encouragement of social interaction, is particularly appreciated. Although some reviews highlight areas for improvement, the overall sentiment suggests that this community is a place where residents are treated with respect, dignity, and love.

AI generated summary of real reviews