Brenwood Park Assisted Living in Franklin, WI provides comprehensive assisted living services aimed at supporting residents with a variety of medical needs. Residents can receive medical support for conditions such as nocturnal disturbances, diabetic care both for those on oral medications and insulin injections, special diets, and wound management. The facility offers assistance for those with moderate dementia, ensuring that residents receive personalized care. On staff, there are registered nurses and licensed practical nurses, with a nurse available 24 hours a day, and safety measures including background checks, awake night shifts, and door alarms in place. Medical services such as podiatry are available on-site, ensuring residents have seamless access to necessary medical care.

In addition to medical support, Brenwood Park offers a range of assistance with daily living activities. Residents can receive full assistance in bathing, dressing, and toileting, while some may require minimal assistance during meals. The facility supports various transfer methods, accommodating those in walkers or wheelchairs, and providing full transfers with Hoyer lifts when needed. This tailored support ensures that each resident receives the help they need to maintain their dignity and independence while living in the community.

Brenwood Park provides comfortable accommodations that enhance residents' quality of life. Each unit can be personalized with paint and decorations, allowing residents to create a space that feels like home. Independent temperature controls, kitchenettes, and private bathrooms are available in many of the rooms, while cable services keep residents entertained. It is important to note, however, that not all units will have all of these features, so prospective residents should inquire during their visit.

Dining options at Brenwood Park are designed with nutrition in mind, offering a set menu that caters to a variety of dietary needs. Snacks are readily available, and the facility is equipped to manage dietary modifications effectively. This attention to nutritional management ensures that residents receive meals that are not only enjoyable but also conducive to their health.

In addition to care and accommodations, Brenwood Park offers a selection of amenities and services designed to enhance the resident experience. These include resident parking and wheelchair accessibility, as well as a barber and beauty shop for personal grooming. Internet access is available, and on-site religious services provide spiritual support for those who seek it. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of feedback from its residents and visitors, highlighting areas of both commendation and concern. Positive remarks frequently mention the cleanliness and welcoming atmosphere of the facility, with many comments on its well-kept, inviting common areas and nicely decorated spaces, particularly during festive seasons. The staff at this community is often described as friendly, knowledgeable, and top-notch, providing a sense of safety and attentive care to the residents. The community's small size contributes to a homey feel, making it more personalized and conducive to good resident-staff interactions. Several reviewers have expressed satisfaction with the level of care provided, noting that their loved ones are comfortable, receiving good attention, and seem well-adjusted and happy. Additionally, the variety in living accommodations, including the option for residents to cook in their own rooms, and the range of activities available are appreciated, making this community an appealing choice for those looking for a vibrant and caring environment.

However, there are noted concerns that should not be overlooked. Issues such as staffing shortages and delays in assistance, particularly with help going to the bathroom, have been raised, affecting the overall resident experience negatively. The quality and nutritional value of the food, along with the dining service, were highlighted as areas needing improvement, as residents sometimes wait long periods before being served. Some reviewers have voiced disappointment with the level of respect and patience shown towards residents, especially those with dementia, feeling that the treatment could be more empathetic and less admonishing. Concerns about security and the consistency in executing care plans were also noted, alongside observations about staff turnover and the need for better training to ensure all employees fully understand and commit to the community's mission of catering to residents' needs.

In summary, while many families have found this community to be a good fit for their loved ones, appreciating its clean environment, attentive care, and friendly atmosphere, there are significant areas that require attention and improvement. The feedback underscores the importance of addressing staffing issues, enhancing the dining experience, and ensuring a consistently high standard of respect and care towards all residents, particularly those with specialized needs. These improvements could help in aligning the community's offerings more closely with its commitments, thereby enhancing the overall experience for current and potential residents.

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