The Courtyard at Fitchburg offers both Assisted Living and Memory Care, allowing residents to remain on the same campus even if their needs change over time. The community accepts individuals who wander during the day or night, have a history of elopement, stay awake overnight, require wound care or oxygen therapy, follow physician-ordered special diets, are under 60 years old, or manage diabetes with oral medications, injections, or sliding-scale insulin. Care teams are trained to work with advanced dementia, and an on-site therapy room supports rehabilitation goals without leaving the building.

Registered nurses and LPNs are on staff, with a nurse on call 24 hours a day. The building uses background-checked personnel, has an awake night shift, and maintains round-the-clock security with pull cords and personal emergency response systems that alert staff. Full assistance is available for bathing, dressing, and toileting, while eating support is provided on a “some physical assistance” basis. Residents who walk with a cane, rely on a walker or wheelchair, or need standby, one-person, or two-person transfers can be safely accommodated. An activity director coordinates daily programming that meets cognitive and social needs.

Apartments vary in size and layout; some offer private bathrooms, kitchenettes, independent temperature controls, and cable service. Housekeeping is handled by staff, and laundry is collected and returned according to a set schedule, reducing daily chores for residents.

Dining features a set menu prepared by culinary staff, with snacks available between meals. In-room dining can be arranged for those recuperating or preferring privacy, and a private dining room can be reserved for family gatherings. The dietary team manages physician-ordered or preference-based modifications, including diabetic, low-sodium, and other specialized meal plans.

Common spaces are wheelchair accessible and include a barber and beauty shop, exercise room, internet access, communal gardens, an on-site chapel with religious services, and a library. Scheduled transportation is available for medical appointments and shopping, and the campus is close to public transportation for residents and visitors who prefer bus routes.