New Martinsville Center is licensed as a nursing home and is set up to deliver around-the-clock skilled nursing care. Registered nurses oversee medication administration, wound management, IV therapy, and post-operative recovery, while licensed practical nurses and certified nursing assistants provide help with bathing, dressing, mobility, and continence care. A medical director coordinates on-site physician visits, and therapists offer physical, occupational, and speech rehabilitation designed to help residents regain or maintain functional abilities. The facility can accommodate complex clinical needs, including tracheostomy care and tube feeding, and maintains transfer arrangements with nearby hospitals for services it cannot provide in-house.
Beyond direct medical interventions, the Center supports residents with care coordination and case management. Social workers help families understand care plans, insurance coverage, and discharge options, while the restorative nursing team develops individualized programs to sustain progress after formal therapy ends. An activities staff schedules therapeutic recreation that meets CMS guidelines, aiming to promote cognitive engagement and emotional well-being. Transportation for medical appointments is arranged when necessary, and the building has secured access to safeguard residents prone to wandering.
Resident accommodations include a mix of private and shared rooms, each furnished with a bed, wardrobe, and bedside table. Some rooms add features such as in-room showers, individual climate controls, cable television, and basic Wi-Fi, but not all accommodations have all these features. Housekeeping and laundry services are provided on a regular schedule, and maintenance staff address repairs. Common spaces such as lounges, an activity room, and an enclosed courtyard are available for socializing and family visits.
The dining program prepares three daily meals in a central kitchen, offering entrée choices and standard side dishes. Menus are planned by a registered dietitian to meet nutritional guidelines and to accommodate physician-ordered diets such as diabetic, renal, or mechanically modified textures. Residents eat in a communal dining room unless health needs require tray service in their rooms. Snacks and beverages are available between meals, and families can arrange for guest meals with advance notice, although some menu options and services are limited by individual dietary orders or medical status.