Residents and their families say:

This community has received high praise for its friendly and compassionate nursing staff, with several reviewers noting the exceptional care their loved ones received. Many reviews highlighted the cleanliness of the facility, the quality of the food, and the overall professionalism and kindness of the staff across various departments, from nursing to administration. The staff's responsiveness and willingness to go above and beyond were frequently mentioned, with special note of how staff members, including caseworkers and front desk personnel, provided support beyond expectations, even during personal time. Staff were commended for their efforts to keep families informed and involved in their loved ones’ care, especially appreciated during the challenging times of the pandemic, with efforts made to accommodate visitation through creative means.

However, there was a negative incident involving communication difficulties with the staff, specifically an issue where a caller was unable to speak to their grandmother and felt disregarded. This seems to be an isolated complaint, as it does not recur across multiple reviews. The overwhelming majority of feedback celebrates the devoted care provided, the facility's effective management of residents' health and wellbeing, and the impact of the staff on residents' lives. The commitment to excellence in care, especially for those with specific health conditions like dementia and Alzheimer’s, was a recurring theme. Reviewers consistently recommended this community, crediting it with significant enhancements to their loved ones’ quality of life and expressing gratitude for the peace of mind afforded by the attentive and caring staff.