Kanawha Place operates as an assisted-living community, providing everyday support with personal care while maintaining a close watch on residents who require specialized attention. The staff is trained to manage diabetes, to coordinate regular doctor visits, and to arrange respite or short-term stays when a primary caregiver is unavailable. A speech therapist is available for residents who need help maintaining or improving communication abilities, ensuring continuity of therapy without requiring outside appointments.

Residents benefit from a secured community and a full sprinkler system for safety. On-site medical services include ambulatory care, memory care programming, scheduled doctor appointments, a structured wellness program, hospice care coordination, incontinence care, medication management, and direct access to nurses, occupational therapists, physical therapists, and a podiatrist. These services are delivered on campus, reducing the need for disruptive off-site trips and enabling quicker response to changes in health status.

Accommodations at Kanawha Place range from studio apartments to larger units, and not every residence contains each listed feature. Available options may include wheelchair-accessible showers, kitchenettes, in-unit washers and dryers, carpeting, air conditioning, cable or satellite TV, window treatments, and high-speed Wi-Fi. Many units face outdoor areas, and common spaces feature a central fireplace, a piano or organ, and designated parking. The community is pet-friendly and maintains both indoor and outdoor areas suitable for visiting animals.

Dining services emphasize choice and dietary oversight. Three meals a day are prepared by a professional chef with the ability to accommodate kosher, vegetarian, vegan, gluten-free, low- or no-sodium, organic, and no-sugar requests. Guests can join residents for meals, and international cuisine appears on rotating menus. All-day dining and restaurant-style service allow residents to eat on their own schedules rather than fixed seating times.

Amenities and services include an activity center, library and computer lounge, fitness programs, indoor and outdoor walking paths, raised garden beds, a swimming pool, yoga and chair-yoga sessions, karaoke, live music, dances, happy hour gatherings, clubs and communities, reminiscence programs, birthday celebrations, social outings, and larger community events. The campus supports social and recreational programming daily, offering structured and informal opportunities to stay engaged.