Residents and their families say:
This community has received a mix of positive and negative reviews from current residents and their families. Positive reviews frequently highlight the community's compassionate and attentive staff, which many have noted go above and beyond to meet residents' needs. For instance, reviewers are pleased with the quality of care and the coordination of services provided by the staff, mentioning that they are friendly and accommodating. Many also praise the wide range of activities and amenities available, from physical therapy to social events, which contribute to a vibrant living environment. The facility itself is often described as new, beautiful, and well-equipped with large apartments and various communal spaces, giving a resort-like feel.
On the flip side, some criticisms involve administrative issues such as poor communication with family members and challenges in reaching staff for updates, particularly in the memory care unit. A few individuals reported that the community's pricing can be on the higher side, potentially limiting its affordability for some families. Additionally, several reviews mentioned that the food quality and dining service need improvement, noting long wait times and dissatisfaction with meal preparation. These negative points suggest areas where the community could consider improvements to enhance resident satisfaction and operational efficiency while maintaining the positive aspects of care, environment, and range of activities that many reviewers have appreciated.
AI generated summary of real reviews