First Place AFH operates as a residential care home and is set up to handle a wide range of health needs. The staff can oversee care plans for residents with behavioral issues, complex wound care requirements, oxygen therapy, specialty diets, oral-medication diabetes management, and individuals under 60 who need long-term support. The community is also prepared to work with people living with advanced dementia, and a nurse is on call around the clock to coordinate these medical services and respond to urgent changes in condition.

Around-the-clock security and staffing are in place, including door alarms, a fenced rear area, and a night shift caregiver on site. All employees receive background checks, and an activity director organizes daily engagement. Residents can receive full assistance with bathing, eating, dressing, and toileting. Mobility support ranges from simple standby help with a walker to one-person transfers, Hoyer-lift transfers, and care for bed-bound individuals, which allows the team to adapt to changing physical abilities without requiring a move.

Private and semi-private rooms are available, and some offer a private bathroom, basic furnishings, cable access, and the option to paint or decorate the space. Routine housekeeping and scheduled laundry are provided, and staff can adjust service levels for residents who prefer to handle some tasks themselves. Not all accommodations include every feature mentioned, so it is advisable to confirm specific room details during a visit.

Dining follows a set menu with the flexibility to order alternatives. Snacks are available throughout the day, and the kitchen can handle diet modifications such as gluten-free meals, vegetarian options, mechanical-chopped or puréed textures, and thickened liquids. A registered dietitian oversees special dietary protocols to ensure nutritional needs are met without compromising physician orders.

Shared spaces are wheelchair accessible, and Wi-Fi is provided so residents and visitors can stay connected.