Sound View Care Center operates as a residential care home and is equipped to handle a wide range of medical needs. Residents who use oxygen, require special diets, or manage diabetes—whether through oral medications, injections, or sliding-scale insulin—can receive daily monitoring and support. The community is also set up for individuals living with advanced dementia, offering structured oversight and interventions tailored to cognitive decline.

Around-the-clock safety and clinical oversight form the backbone of the center’s service model. A registered nurse or licensed practical nurse is on staff, a nurse is on call 24 hours a day, and caregivers remain awake overnight. All employees undergo background checks, and the building is secured with door alarms, a personal emergency response system, and staff on site at all hours. On-site medical providers visit regularly for podiatry, audiology, and dental care, and caregivers deliver full assistance with bathing, dressing, eating, and toileting. Mobility support includes standby supervision, one- or two-person transfers, walker and wheelchair aid, full transfer via Hoyer lift, and care for residents who are bed-bound.

Private and semiprivate rooms are available; some include en-suite bathrooms, basic furnishings, cable service, and the option to personalize walls with paint or décor. Housekeeping and scheduled laundry services are provided, though not every room contains each feature, so it is best to confirm availability during a tour.

Meals follow a set menu with the option to order alternates, and snacks are accessible throughout the day. The kitchen can accommodate gluten-free diets, mechanical-chop textures, purees, thickened liquids, and vegetarian choices. Room-service dining is available for residents who prefer meals in their own space.

Residents have access to on-site parking, fully wheelchair-accessible common areas, a movie room, internet connectivity, and a small library. Scheduled transportation helps residents reach local appointments, shopping, and community outings.