Brookdale Nine Mile in Spokane, WA, specializes in memory care and provides comprehensive medical support tailored to individuals with advanced dementia conditions. The facility has trained staff equipped to manage various medical needs, including wandering, elopement, and combative behaviors. Specialized care is available for residents who require assistance with nighttime restlessness, wound care, and dietary management for diabetics, whether on oral medications or injections. With a registered nurse and licensed practical nurses on staff, as well as a 24-hour nurse on call, Brookdale ensures that residents receive timely medical attention in a secure environment. The facility’s safety features, including a fenced rear yard, door alarms, and alert systems such as pull cords, further enhance the care experience.

In addition to memory care, Brookdale Nine Mile offers extensive assistance with daily activities, including bathing, dressing, eating, and toileting, with various options for transfers based on individual needs. The facility accommodates mobility requirements with services such as standby supervision and Hoyer lift transfers. On-site medical services, including podiatry and dental care, complement the daily living support offered to residents. This holistic approach ensures that all medical and personal care needs are met efficiently and compassionately, providing peace of mind for both residents and their families.

Brookdale Nine Mile’s accommodations are designed for comfort and convenience, featuring private bathrooms, independent temperature controls, and furnished living spaces. Scheduled laundry services and housekeeping are also provided to support residents in maintaining a comfortable environment. While many units come with these amenities, it is important to note that not all accommodations will have the same features. Dining options are tailored to residents' dietary needs, offering set menus along with variations for gluten-free, vegetarian, and modified textures like puree and thickened liquids. In-room dining is available, ensuring that meals can be enjoyed in the privacy of each resident’s space.

The facility boasts a range of amenities aimed at promoting resident well-being and engagement. Features such as a wellness center, movie room, exercise room, and communal gardens create avenues for social interaction and recreation. Additional conveniences include a barber/beauty shop, library, and on-site religious services. Brookdale Nine Mile is wheelchair accessible and allows smoking outside, accommodating various lifestyle preferences. Resident parking is available for visitors, and the environment is described as home-like, making it conducive to comfort and familiar routines. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed. With a commitment to high-level dementia care and behavioral management, Brookdale Nine Mile aims to provide a supportive, enriching living experience for its residents.

Residents and their families say:

This community has garnered an array of positive feedback from residents and their families, highlighting the dedication and friendliness of the staff, the cleanliness and well-maintained state of the facility, and the comprehensive care provided, particularly for those with dementia. Many reviewers have expressed their satisfaction with the level of personal attention and respect shown to their loved ones, noting that the caregivers and staff go above and beyond to foster a welcoming and supportive environment. The variety of activities offered, aimed at enhancing the residents' quality of life, were also praised. These activities include holiday celebrations, exercise classes, and musical performances, catering to the diverse interests of the residents. Furthermore, the community's focus on memory care has been highly recommended for those in need of specialized attention, indicating a strong level of expertise in this area.

However, there have been some concerns raised by a few reviewers regarding issues such as understaffing, communication problems, and the overall value for the cost. Instances of neglect and a lack of fresh food options were specific complaints mentioned by more than one reviewer. These points of criticism suggest areas where the community can focus on improving to ensure that all residents receive the highest standard of care.

In summary, this community is praised for its exceptional staff, clean and pleasant facilities, and specialized care for residents with dementia, making it a recommended option for those seeking a supportive living environment for their loved ones. The positive experiences shared by many underscore the community's commitment to providing a high level of care and support. Nonetheless, attention to the raised concerns, particularly regarding staffing and communication, could enhance the overall experience for residents and their families.

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