Trustwell Living at Ridgeview Place in Spokane Valley, WA, offers specialized care for individuals seeking assisted living and memory care services. The facility addresses various medical needs, including support for those who wander, experience elopement risk, or require nighttime monitoring. It provides targeted care for residents with advanced dementia conditions and ensures ongoing medical support for specific needs such as wound care, oxygen therapy, and dietary management for diabetics. Trained staff, including registered nurses and licensed practical nurses, are available around the clock, with a 24-hour nurse on call, ensuring that residents receive timely and appropriate medical attention.

In addition to its comprehensive medical support, Trustwell Living at Ridgeview Place provides a range of daily living assistance services, including help with bathing, dressing, toileting, and eating, tailored to meet individual needs. The facility is equipped with safety features such as door alarms, a wander guard system, and emergency pull cords, all designed to enhance resident security. Transfer assistance options are also available using equipment for wheelchair and Hoyer lift transfers, ensuring safe mobility for those requiring additional support.

Residents enjoy a comfortable lifestyle with private bathrooms and kitchenettes in their accommodations, which can be personalized with paint and decorations. While rooms come furnished and feature independent temperature controls and cable access, not all accommodations will have every amenity. The dining experience includes nutritious meal options, with set menus accommodating special dietary needs, including gluten-free and vegetarian choices. Snacks are readily available to ensure residents have access to food throughout the day.

The amenities at Trustwell Living at Ridgeview Place enhance the community atmosphere and provide residents with various services and recreational opportunities. Residents have access to communal gardens, a fully accessible enclosed courtyard, and on-site religious services. The facility features newly remodeled spaces, a movie room, and a barber/beauty shop, fostering engagement and comfort. With private parking, easy access to public transportation, and pet-friendly policies, residents can enjoy a seamless transition from assisted living to memory care. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

The community, Ridgeview Place, garners a mix of reviews, with many highlighting the positive aspects of the facility and the care provided. The rooms are praised for their spaciousness and layout, making them comfortable and accommodating for residents. The cleanliness and newness of the facility are noted by several reviewers, who are impressed with the well-maintained environment. The staff, including med technicians and activity coordinators, receive accolades for their friendliness, reliability, professionalism, and the personalized care they offer. Activities are diverse, with special mentions of a bistro area for socialization and various craft, social, and movie opportunities, contributing to a vibrant community life.

However, some negative feedback exists, primarily focused on billing inconsistencies and communication issues with management regarding costs. The meals received mixed reviews, with some dissatisfaction about the quality and temperature of the food. A few reviewers pointed out concerns regarding the loss of personal items like clothes and linens. Staff turnover and a noted unpreparedness for resident isolation during COVID-19 were issues for some families. Despite these criticisms, many families experienced a deep sense of appreciation for the community's efforts to make residents feel at home, emphasizing the kind treatment from staff and a wide array of activities that engage residents. The community's attempts to accommodate resident needs, including modifications for wheelchair accessibility, and the overall friendly and supportive atmosphere, were significant positives. Some logistical issues, like the layout and size of common areas and specific amenities, were mentioned but were not deterrents for all families, highlighting varied preferences and priorities among residents and their families.

AI generated summary of real reviews