Northgate Plaza offers both Assisted Living and Independent Living, with medical resources designed to meet a wide range of resident needs. Oxygen management, special diet preparation, monitoring for residents under 60, and support for diabetics using oral medications are available. Staff members are trained to assist people living with moderate dementia, and a registered nurse or licensed practical nurse is on site to oversee clinical concerns and coordinate with outside providers.

Additional care features include an awake night-shift team, 24-hour staffing and security, pull cords that can either dial 911 directly or alert staff, and personal emergency response systems. Podiatry visits take place in the building. Northgate Plaza can furnish full assistance with bathing, eating, dressing, and toileting. Transfer help ranges from standby supervision to two-person transfers and accommodates walkers and wheelchairs. An activity director organizes daily programs that fit the ability levels of both Assisted Living and Independent Living residents.

Accommodations vary by unit. Some apartments include a private bathroom, kitchenette, independent temperature controls, cable service, and the option to paint or decorate; individual layouts differ, so not every feature is present in every residence. Housekeeping, laundry service, and maintenance are provided for all residents, and medication management monitoring is available for those in Independent Living.

Dining services include a standard menu plus made-to-order options, with staff able to manage physician-ordered diet modifications. Residents in Independent Living may enroll in a monthly meal plan that allows them to join any of the three daily meals served in the community dining room.

Amenities consist of wheelchair-accessible common areas, a barber and beauty shop, an exercise room, a movie room, internet access, on-site religious services, scheduled transportation, and proximity to public transit. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

The reviews for this community are largely positive, highlighting a welcoming and friendly environment with staff that go above and beyond to assist residents. Several reviewers praised the assistance they received during tours and the move-in process, as well as the clean and well-maintained facilities. Residents appreciate the variety of activities available, including music, exercise classes, and outings, which contribute to a lively atmosphere. The meals are frequently mentioned as delicious, with staff accommodating individual dietary preferences. Residents often expressed feeling at home and part of a community, supported by caring and attentive staff.

Despite the overwhelmingly favorable feedback, there are consistent mentions of high staff turnover and the increasing costs associated with care, which some residents found concerning. The dining experience, while mostly positive, has occasional critiques regarding service speed. A few reviewers noted specific issues with facility maintenance, such as inoperative equipment and cleanliness concerns in communal areas. Additionally, some residents mentioned challenges during the transition to enhanced care services, indicating a need for clear communication regarding service levels and associated costs.

In conclusion, this community is perceived as a great option for those looking for a caring and active environment for retirement living. The supportive and friendly staff create a safe and welcoming atmosphere, making it a preferred choice for many. Potential residents are advised to clarify service agreements and costs upfront, and current residents suggest that management address maintenance and staff turnover issues to enhance the living experience further.

AI generated summary of real reviews