European Senior Care – Charlestown operates as a residential care home, providing a structured setting for older adults who need daily support as well as residents under 60 who require similar care. The staff is trained to manage wandering behaviors at any time of day, address combative or other behavioral issues, and oversee wound care and oxygen therapy. Diabetes care is available for those managed by oral medication, insulin injections, or a sliding-scale regimen, and the team follows physician-ordered special diets. The community also accepts and supports residents living with advanced dementia conditions.

Direct care is backed by an RN or LPN on site and a nurse on call around the clock. The property maintains 24-hour security, with staff members present at all times and fenced front and rear areas for added safety. On-site medical services include regular podiatry visits, and full assistance is offered for bathing, eating, dressing, and toileting. Transfer help ranges from standby aid to two-person or full Hoyer-lift support, including care for bed-bound individuals.

Private and shared rooms are available, and many come furnished or offer cable service; however, not every accommodation contains every feature, so prospective residents may want to verify specific room details during a tour. Rooms are arranged to allow wheelchair access and proximity to common areas for ease of movement.

Meals follow a set menu prepared by staff, with scheduled snacks provided throughout the day. The kitchen team can adapt meals to meet physician-ordered dietary modifications or resident preferences, ensuring compliance with diabetic and other specialized diet plans.

Residents have access to outdoor smoking areas, internet connectivity, and wheelchair-accessible common spaces. Additional services include an on-site hair stylist, visiting physicians through a home-doctor program, dental hygienist visits, and PT, OT, or speech therapy as needed. Recreational offerings are supplemented by visiting musicians, providing regular live entertainment.