Carlton Park operates as a residential care home and is equipped to manage a wide spectrum of medical needs. The community accepts residents who wander at any time of day, individuals with elopement risk, combative or other behavioral challenges, and those who remain awake through the night. Advanced dementia is supported, and the staff oversees wound care, oxygen therapy, special diets, and diabetic management whether by oral medications, injections, or sliding scale. Residents younger than 60 years old are also welcome.

To maintain this level of care, an RN or LPN is on staff with a nurse on call around the clock, and the property is staffed and secured 24 hours a day. A home doctor visits the community, reducing the need for off-site appointments. The building features a fenced rear yard, alarmed doors, and a PERS system that alerts staff instantly. Assistance is available for all activities of daily living, including full help with bathing, eating, dressing, and toileting. Transfer support ranges from standby aid to two-person lifts, full transfers with a Hoyer lift, and services for residents who are bed bound.

Rooms at Carlton Park can be rented furnished or residents may bring their own belongings and décor, though individual suites differ and not every accommodation includes every feature. Housekeeping and personal laundry are provided, and basic cable service is available in rooms that are wired for it.

Meals follow a set menu with the option to order specific dishes, and snacks are accessible throughout the day. Therapeutic diets are prepared on request, and staff members monitor meal intake to ensure adherence to physician-ordered nutrition plans.

Common areas are wheelchair accessible and the community offers internet access for residents and visitors.