Brookdale Richland offers a comprehensive range of care options suited for residents with diverse needs, including assisted living and support for moderate dementia conditions. The facility is equipped to provide full assistance with daily activities such as bathing, eating, dressing, and toileting. On-site medical services ensure that residents have access to necessary health care, which includes medication management, incontinence care, diabetes care, and hospice services as needed. With a night shift staff that is awake, the facility prioritizes safety and oversight, providing peace of mind to residents and their families.

In addition to medical care, Brookdale Richland features a variety of supportive care services. Residents benefit from access to a wellness center and community clubs focused on engagement and socialization, which are particularly important for those experiencing memory challenges. The facility also provides essential services such as laundry and dry cleaning, as well as a barber and beauty salon for personal grooming. Spiritual needs are met through on-site religious services in the chapel, catering to both Catholic and Spanish-speaking residents.

Accommodation options at Brookdale Richland include private bathrooms and cable services, although not all accommodations are guaranteed to have all features. Residents can expect a supportive living environment designed for comfort and convenience, with a set meal menu that allows for dietary modifications to meet specific nutritional needs. This balance of personal space and flexible dining options contributes to a nurturing atmosphere.

Amenities at Brookdale Richland further enhance residents' quality of life, featuring communal gardens for relaxation and socialization, an exercise room for maintaining physical fitness, and a movie room for entertainment. The facility also provides internet access, which is an important feature for staying connected with family and friends. Resident parking and wheelchair accessibility ensure ease of access around the community. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a variety of feedback from its residents and their families, painting a detailed picture of both its strengths and areas needing improvement. Many reviewers have commended the caring and dedicated staff, noting their friendliness and willingness to accommodate residents' needs and wishes. The community's efforts to create a positive environment, especially during challenging times such as a water main leak, have been recognized and appreciated. Residents and their families have enjoyed the quality of food, the cleanliness of the facility in general, and the array of available activities designed to keep residents engaged and entertained. The spaciousness and comfort of the rooms, as well as the inclusion of pets and the effort to provide a homely atmosphere, have also been highlighted positively.

However, some negative observations have been consistently noted across multiple reviews. The facility's upkeep, particularly its cleanliness and maintenance, has been a concern, with some commenting on the need for more thorough cleaning and better maintenance of the building's exterior and common areas. The rooms' sizes and the overall decor of the community were mentioned as feeling outdated or needing renovation, affecting the overall ambiance. Furthermore, the process and clarity regarding billing, alongside concerns about the level of individual attention and timely assistance (such as response to call buttons), have been areas of dissatisfaction for some families. These critiques suggest room for improvement in administrative transparency, facility modernization, and perhaps more personalized care routines to better meet the residents' needs.

In conclusion, while this community boasts a strong suit in staff friendliness, a welcoming atmosphere for pets, and an effort to maintain resident engagement, it faces challenges in the realms of cleanliness, maintenance, and administrative processes. The feedback implies a need for the community to address these issues to enhance the living experience for current and prospective residents, ensuring that the facility not only feels like a caring and engaging environment but also consistently operates as one in all aspects.

AI generated summary of real reviews