Redmond Heights Senior Living in Redmond, WA, offers a comprehensive range of care types that cater to the varying needs of seniors, including assisted living, independent living, and specialized support for seniors dealing with moderate dementia conditions. Residents benefit from medical support tailored to individuals with specific requirements, such as those needing oxygen, special diets, or managing diabetes with oral medications. The facility is staffed with registered nurses and licensed practical nurses available on-site, ensuring that medical attention can be promptly provided when necessary. Additional safety features, including 24-hour security and alert systems like pull cords and personal emergency response systems (PERS), enhance the residents' sense of security.

Redmond Heights provides various personal care services designed to assist residents with their daily living activities. This includes full assistance with bathing, dressing, and toileting, as well as some physical assistance with eating. The facility also offers transfer services for those using walkers or wheelchairs, and staff can assist with one- or two-person transfers as needed. For independent living residents, services like housekeeping, monthly meal plans, laundry, and medication management monitoring are also included, offering a well-rounded support system that promotes both independence and the necessary assistance for those who require it.

Accommodations at Redmond Heights Senior Living are designed for comfort and convenience, featuring independent temperature controls, private bathrooms, and cable TV. However, it is important to note that not all accommodations may have every feature available. The facility addresses residents' dietary needs with set menu options and the ability to modify diets according to individual requirements. Independent living residents also enjoy additional benefits, including regular housekeeping services, organized meal plans, and laundry services, designed to promote a worry-free lifestyle.

In addition to its care services, Redmond Heights offers various amenities and services that enrich residents' daily lives. On-site religious services provide spiritual support, while resident parking and internet access enhance convenience. Residents can enjoy entertainment in the movie room and pampering at the barber or beauty shop. Transportation services are also available for easy access to the community, with the added advantage of being close to public transportation options. Pets are allowed at Redmond Heights, so it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received mixed reviews from visitors and residents alike, though there are strong points of commendation especially regarding the staff's professionalism, friendliness, and dedication. Many reviews highlight the staff’s willingness to go above and beyond in providing care and support to residents, describing them as caring, considerate, and very responsive to residents' needs. The culinary offerings seem to be well-received with homemade style meals and a creative chef that ensures residents do not feel like they are eating institutional food. Additionally, the plethora of activities available, despite some being hindered by COVID-19 restrictions, and the efforts to keep the environment welcoming and clean are noted positively.

On the downside, there are several grievances pointed out by more than one reviewer, such as the dated appearance of the facility which some described as dark and dingy, likening it to an old hotel from the 1970s. Maintenance issues were a concern, with one review mentioning broken facilities like the elevator and issues with water temperature and cable service that took weeks to fix, impacting the quality of life for a new resident. The cleanliness of the premises was questioned in another review, including a specific issue involving a pet. However, these negative aspects are counterbalanced by stories of positive experiences, with families noting significant improvements in their loved ones' health and well-being after moving to this community. The wide range of activities, especially personalized options such as a men's club and opportunities for gardening, play a significant role in residents' satisfaction. Despite its shortcomings, this community's strengths in staff dedication, resident engagement, and a friendly atmosphere make it a noteworthy option for senior living.

AI generated summary of real reviews