Brookdale Puyallup South in Puyallup, WA, offers a range of care types, including assisted living and memory care, targeting residents with advanced dementia conditions. The facility is equipped to handle various medical needs, including assistance for individuals who wander, elope, or exhibit combative or behavioral issues. Comprehensive medical support is provided, with services addressing night-time restlessness, wound care, and specialized diets, including those for diabetics. The staffing model includes registered nurses and licensed practical nurses on-site, along with a 24-hour nurse on call and security measures to ensure resident safety.

In addition to its core services, Brookdale Puyallup South focuses on providing substantial assistance for daily activities. Residents can receive help with bathing, eating, dressing, and toileting when full assistance is necessary. The facility accommodates those needing transfers via walker, wheelchair, or standby supervision. All these features aim to create a supportive environment tailored to individual needs, ensuring that medical care and personal assistance are always available.

The accommodations at Brookdale Puyallup South include private bathrooms, offering residents a degree of privacy and comfort in their living spaces. While not all accommodations possess every feature, the overall layout is designed with accessibility in mind. Dining services include a set menu, with carefully managed diet modifications available to meet diverse nutritional requirements. Snacks are also provided to ensure residents have access to light refreshments throughout the day.

Residents benefit from a variety of amenities and services designed to enhance their living experience. The facility is wheelchair accessible and features a barber and beauty shop for personal grooming. A movie room is available for entertainment, while transportation services ensure residents can access appointments or outings as needed. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Many reviewers expressed a mix of positive and negative experiences with this community, highlighting various aspects that impacted their or their loved one's stay. A notable number of families chose this community due to its offerings, such as specialized Alzheimer's care and the Medicaid spend down option, and commended the community on being a safe and secure environment for their loved ones. The dedication and friendliness of staff members were frequently mentioned, with specific praise for the care provided, the ability to handle challenging cases, and the engaging activities designed to keep residents active and involved. The specialized care, particularly for those with Alzheimer's, was appreciated, with mentions of good dining options and a commendable effort by staff to maintain a clean and welcoming facility. The community's atmosphere and facilities, such as the thematic main lobby, outside garden patio, and the homey feel of the rooms, received positive comments. The activities offered, including brain games, trips, and personalized care plans, were highlighted as strengths that enriched residents' daily lives.

However, concerns were raised regarding the price relative to the size of the rooms and the perceived value for money. Communication issues between staff and families were brought up by multiple reviewers, pointing to a need for improvement in responsiveness and the provision of accurate and consistent information. While cleanliness was often praised, some instances of untidy areas and unpleasant odors were mentioned, signaling room for enhancement in maintenance routines. The staffing level was another area of criticism, with reviewers feeling that the community was sometimes short-staffed, affecting the timeliness of meal service and the level of individual attention residents could receive. Despite these drawbacks, the community's efforts to provide a caring and secure environment for residents were acknowledged.

In summary, families appreciated the secure environment, range of activities, and quality of care provided by friendly and dedicated staff. However, they also expressed concerns over communication, staffing levels, cleanliness, and the cost-to-value ratio. These mixed reviews suggest that while the community has many strong points, there are areas that could be improved to better meet the needs and expectations of current and prospective residents and their families.

AI generated summary of real reviews