Sweet Home 2 in Milton, WA operates as a residential care home, focusing on residents who need consistent medical oversight and supervision. The team accepts and supports individuals who wander at any time of day, are at risk for elopement, display combative or other behavioral challenges, stay awake throughout the night, or require wound care, oxygen, special diets, or diabetes management by oral medication, injections, or sliding scale. Care is also extended to adults under 60 and to those living with advanced stages of dementia, ensuring they receive responsive and appropriate interventions.

The residence maintains an RN/LPN on staff, keeps a nurse on call 24 hours a day, and staffs the property around the clock with personnel trained in security and emergency response. Doors are alarm-equipped, the rear area is fenced, and a personal emergency response system alerts staff whenever help is needed. Direct support with bathing, eating, dressing, and toileting is provided for those who require full assistance. Mobility services range from standby help for walkers to one-person and two-person transfers, full Hoyer-lift transfers, and care for people who are bed bound.

Private bedrooms are available, some with private bathrooms and cable connections, though not every room includes every feature. Residents can furnish spaces with personal items as desired, benefiting from an environment designed for ease of movement and simple navigation.

Meals are served from a set menu prepared to meet standard nutritional guidelines, and snacks are available throughout the day. The kitchen accommodates physician-ordered or preference-based diet modifications and management, including diabetic, low-sodium, pureed, and other specialized plans.

Sweet Home 2 is wheelchair accessible, provides community-wide internet access, and is RN owned and operated, adding a direct clinical perspective to daily operations and policy oversight.