Kingsgate Highlands Adult Family Home operates as a residential care home and is equipped to manage a wide spectrum of medical needs, including residents who wander day or night, present elopement risks, display combative or other behavioral issues, stay awake throughout the night, or require wound care, oxygen therapy, special diets, and diabetic management—whether by oral medication, injections, or sliding scale. The team is also experienced with advanced dementia conditions and can serve adults under 60 who need long-term assistance.

Care delivery is supported by a registered nurse or licensed practical nurse on staff, with a nurse on call around the clock. An awake night-shift team, an activity director, and 24-hour on-site security create consistent supervision. The property has a fenced rear area, alarmed doors, and a personal emergency response system that alerts staff immediately. Full assistance is available for bathing, eating, dressing, and toileting. Transfer help ranges from standby or one-person support to two-person transfers and full Hoyer-lift moves for residents who are bed bound.

Private and semi-private rooms are offered, some of which include cable service; not all accommodations have every feature. Residents may furnish their own rooms to personalize the space while staff handle linens and regular housekeeping.

Daily meals follow a set menu prepared to meet standard nutritional guidelines, and snacks are available between meals. The kitchen can adjust for physician-ordered diet modifications such as low-sodium plans, diabetic diets, or other special nutrition requirements.

The home is wheelchair accessible, offers internet access for residents, and is owned and managed by a registered nurse and firefighter, combining clinical oversight with a strong focus on safety.