The Promised Land of Kenmore is a residential care home that accepts residents with a wide range of medical and behavioral needs, including individuals who wander, elope, display combative or other challenging behaviors, or remain awake through the night. Care is in place for wound management, oxygen therapy, specialized diets, and adults under 60. Diabetic residents receive monitoring and treatment whether on oral medication, injections, or sliding-scale insulin. The community is also equipped to support advanced dementia.

Registered or licensed nurses are on staff and a nurse is on call around the clock. Security measures include 24-hour staffing, fenced rear grounds, alarmed doors, and a personal emergency response system that alerts caregivers. On-site medical services extend to podiatry and a house physician from Northwest Geriatrics. Caregivers provide full assistance with bathing, eating, dressing, and toileting, and can perform transfers ranging from simple standby help to two-person or full Hoyer lift support for bed-bound residents.

Residents live in private rooms, and some units include a private bathroom and cable service; not all accommodations have every feature, so it is best to confirm availability during a visit. Rooms are kept simple and functional to make mobility and caregiver access easier.

Meals follow a set menu prepared to accommodate physician-ordered or preference-based diet modifications. Snacks are available between meals, and staff monitor intake for residents who need help maintaining proper nutrition or fluid balance.

Community areas are wheelchair accessible, and internet access is provided for residents who wish to stay connected with family, friends, or online activities.