At University House Issaquah, residents benefit from a range of tailored care options, including assisted living, independent living, and senior living. The facility is equipped to support individuals with varying medical needs, offering on-site care such as wound care, oxygen support, and assistance with special diets. They also cater to residents managing diabetes, whether on oral medications or injections, and provide care for those with mild dementia conditions. Additionally, staff includes registered nurses and licensed practical nurses to ensure comprehensive medical support 24 hours a day.

The community provides essential services to enhance the quality of life for its residents, including medication management, incontinence care, and personalized assistance with daily activities such as bathing, dressing, and toileting. Specialized memory care is available, supported by a trained staff, and hospice services can be accessed on-site. Residents can also take advantage of various wellness programs and activities organized by an activity director. Each resident’s unique needs are prioritized, with varied transfer services offered to ensure comfort and safety throughout the facility.

Accommodations at University House Issaquah include features such as cable access, independent temperature controls, and kitchenettes in select living spaces. Residents have the opportunity to personalize their rooms, allowing them to paint and decorate to their preference. Please keep in mind that not all accommodations include the same features. For those choosing independent living, a monthly meal plan is available, which allows for flexibility with on-order meals and dietary modifications to suit individual nutritional needs.

The facility provides several amenities to enhance the resident experience, including a barber and beauty shop for personal grooming, internet access, and a movie room for entertainment. There is a wellness center and a swimming pool for fitness and relaxation. Covered and secured parking is available, along with on-site religious services. The location is also conveniently close to public transportation, making it accessible for residents and visitors alike. Pets are allowed, but it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community receives a plethora of positive feedback from current residents and their families, highlighting its cleanliness, welcoming atmosphere, and exceptional staff. Many reviews mention the high quality of the care provided, the variety and appeal of the activities offered, and the overall sense of contentment felt by those living there. Residents appreciate the spacious, well-maintained apartments, the beautiful dining room with excellent food, and the numerous opportunities for intellectual and physical engagement. The on-site wellness and rehabilitation programs, as well as the convenience of having various specialists visit, are greatly valued. The community's efforts to encourage socialization and involvement through ambassador programs and resident-led activities receive high praise. The location's proximity to shopping and medical facilities, along with the supportive, friendly community spirit, contributes significantly to residents' satisfaction.

However, there are some areas of concern mentioned in several reviews. High staff turnover and occasional under-staffing can affect the quality of service, with some families noting a decline in food quality and a lack of timely response to needs. Concerns are also raised about inadequate communication from management regarding the well-being of residents and promises made at move-in not being kept. While many enjoy the range of amenities and activities, some feel the community is best suited for those who are relatively independent and do not require extensive assisted living services. Noise from nearby roads and the need for more outdoor walking space are mentioned, alongside occasional dissatisfaction with the maintenance of apartments and the variety and preparation of meals. Despite these concerns, the community's friendly atmosphere, array of programs, and diligent care are frequently acknowledged, suggesting that it remains a desirable place for seniors seeking a vibrant and supportive living environment.

AI generated summary of real reviews