Avista Senior Living Ferndale operates as an Assisted Living community and is equipped to manage a wide range of medical needs. The team is prepared for residents who wander, display behavioral challenges, remain awake throughout the night, require wound care, use oxygen, follow specialized diets, or are younger than 60. Diabetic support extends from oral medications to injections and sliding-scale management, and the staff is trained to serve individuals with advanced dementia.

Round-the-clock clinical oversight is supported by an RN or LPN on site and a nurse on call 24 hours a day. Continuous security, a fenced rear area, in-room pull cords, and personal emergency response systems help staff respond quickly. Podiatry visits are handled in house, minimizing off-site appointments. Residents can receive full assistance with bathing, dressing, eating, and toileting, and the community is equipped for mobility needs ranging from walkers and wheelchairs to one-person, two-person, or Hoyer-lift transfers, including bed-bound care when required.

Apartments are available in several layouts; some include a private bathroom, cable service, and regular housekeeping, though not every unit offers every feature. Rooms are designed to be wheelchair accessible and allow residents to furnish and decorate according to personal preference.

Meals are cooked to order, giving residents flexibility in both timing and menu choices. Snacks are available throughout the day, and the culinary team works closely with nursing staff to accommodate physician-ordered diet modifications, whether that involves carbohydrate counting for diabetes, texture adjustments, or other medical requirements.

Residents have access to a range of on-site conveniences, including wheelchair-accessible common areas, a barber and beauty shop, a small library, and transportation for medical appointments. Pets are allowed. It’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received mixed reviews from those who have engaged with it. Many reviewers praised the staff for being kind, caring, and communicative, creating an environment that feels like home. The caregivers are often described as very attentive and genuinely interested in the well-being of the residents. Additionally, the community is noted for being clean and organized, with a range of activities offered for the residents, adding to their quality of life. Some visitors appreciated the community’s welcoming atmosphere, spacious facilities, and strong focus on safety and security.

However, there are concerns regarding management and operational issues. A recurring theme among several reviewers is the high turnover of staff, which some believe affects the consistency and quality of care. There are also mentions of communication issues, particularly relating to billing and care plan execution, which seem to complicate the experience for some residents and their families. While the staff on the ground level are praised for their compassion, the overarching corporate management is critiqued for high fees and absentee oversight.

Additionally, some specific problems were highlighted, such as inadequate training of new staff, and long wait times due to staffing shortages. One reviewer mentioned past difficulties like kitchen flooding and medication report issues, although others noted improvements in these areas. The food quality received mixed feedback—some found it enjoyable, while others were dissatisfied. The facility's activities, though generally appreciated, were also noted as in need of better adaptation for residents with specific sensory impairments. While the community offers a lively calendar of events, the execution and accessibility of these activities could improve, particularly for those with special needs or sensory challenges.

AI generated summary of real reviews