The Terrace at Beverly Lake is a dedicated memory care community that serves residents living with moderate dementia and related conditions. The residence admits individuals who wander during the day or night, have elopement risk, exhibit behavioral challenges, require oxygen, or manage diabetes by oral medication, injections, or sliding-scale protocols. By focusing exclusively on memory care, the staff is trained to address the unique medical and cognitive needs that accompany progressive memory loss.

Registered and licensed nurses are on site, and a nurse is on call around the clock. An awake night shift and continuous security coverage allow the team to supervise residents at all hours. On-site medical services include medication management, hospice coordination, rehabilitative therapies, dentistry, podiatry, and continence support. Staff provide full assistance with bathing, dressing, and toileting, and offer some physical help at meals. Transfer capabilities range from walker support to two-person or Hoyer lift transfers, including care for bed-bound residents. The building layout and activity program are designed to reduce confusion and support residents who experience memory impairment.

Private and companion accommodations are available, each with basic utilities and access to cable service, although not all rooms include every feature. Rooms are arranged to minimize travel distances and provide direct routes to common areas, which can help residents maintain orientation.

Daily meals follow a set menu prepared to support balanced nutrition, and snacks are available throughout the day. The kitchen team and nursing staff can modify textures, portion sizes, and special diets—including diabetic and low-sodium plans—to meet physician orders and individual preferences.

Residents have access to on-site parking, fully wheelchair-accessible common spaces, a barber and beauty shop, a wellness center, a library, and organized special-interest clubs. The community also offers individualized diet customization as part of its service package.

Residents and their families say:

This community, The Terrace at Beverly Lake Memory Care, has received a mix of feedback from visitors and family members of residents. Many positive comments focus on the staff's friendliness and knowledge, the high level of care provided, and the variety of activities available for residents, including the presence of therapy pets. The facility is described as well-maintained, with a bright and inviting atmosphere, and meals are appreciated for being creatively prepared. Long-term staff are noted for their dedication and compassionate care, contributing to a homely feel for residents. The smaller size of the community is highlighted as a benefit, offering a more personalized and specialized approach to memory care. Several reviews commend the facility for its cleanliness, security, and the genuine interest staff show towards both residents and their families.

However, there are concerns mentioned across multiple reviews, including issues with theft, room cleanliness, and a persistent urine odor in some areas. The management turnover is noted, though it is somewhat mitigated by the stable presence of long-term caregivers. Concerns about staffing levels suggest that there might be times when the community is short-staffed, potentially impacting the immediate availability of care and the thoroughness of personal attention to residents' needs. Some reviewers have expressed frustration with rent and care cost increases and have highlighted the challenges associated with large corporate ownership of the facility. Despite these concerns, the overall sentiment among many reviews is satisfaction with the care provided and the environment of the community, suggesting that while improvements could be made, the positive aspects of resident experience and care are valued by many family members.

AI generated summary of real reviews