Loyal Care operates as a residential care home and is set up to manage a wide range of medical needs. The team is trained to support residents who wander during the day or night, are at risk for elopement, present behavioral issues, stay up all night, or require wound care and oxygen therapy. Staff also manage specialized nutritional plans and all levels of diabetic care, including oral medication, insulin injections, and sliding-scale dosing. The community accepts residents under 60 and is equipped to handle advanced dementia conditions.

An RN owns the community, and both RN and LPN staff are available, with a nurse on call around the clock. Security measures include 24-hour staffing, fenced rear grounds, alarmed doors, and a personal emergency response system that alerts staff immediately. On-site podiatry visits reduce the need for outside appointments. Residents can receive full assistance with bathing, eating, dressing, and toileting. Transfer support ranges from standby supervision and walker or wheelchair help to one-person, two-person, or full-body Hoyer lifts for bed-bound individuals.

Rooms are offered in different layouts, and cable service is available in some accommodations. Not every room includes every feature, so families should confirm the specifics that matter most to them during a tour.

Meals follow a set menu prepared to meet general nutritional guidelines, with snacks available throughout the day. The kitchen team can modify textures, portion sizes, and ingredients to honor physician-ordered diet plans and individual preferences.

The property is fully wheelchair accessible and provides internet access for residents who wish to stay connected online.