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Where The Heart is

410 S Norris St, Burlington, WA 98233US
  • Assisted Living
  • Memory Care

Community Fact Sheet

from Oasis Senior Advisors
Oasis Partner
Average Rent
$$$$$
Resident Capacity84
Medicaid BedsYes

Activities of Daily Living (ADLs)

Bathing
Full Assistance
Dressing
Full Assistance
Eating
Full Assistance
Toileting
Full Assistance
Dementia Conditions
Advanced

About Where The Heart is

from Oasis Senior Advisors

At Where The Heart Is in Burlington, WA, residents can benefit from specialized care types tailored to their needs, such as assisted living and memory care. Medical support is available for various conditions, including wandering, elopement, behavioral issues, and support for diabetic residents, whether they are on oral medication, injections, or require a sliding scale. The facility is equipped to handle advanced dementia conditions, ensuring residents receive the necessary attention and care. Staffing includes registered nurses and licensed practical nurses, with 24-hour awake security on-site to monitor and respond to residents’ needs effectively.

In addition to comprehensive medical support, Where The Heart Is offers a range of services designed to enhance daily living. Memory care is thoughtfully developed to accommodate those with memory loss, and on-site amenities include incontinence care, hospice services, and indoor and outdoor walking paths for exercise and recreation. The community fosters social interaction through various clubs and programs, with additional services like bathing, eating assistance, dressing, and toileting offered, ensuring residents receive full support when needed.

Accommodations at the facility include cable access and housekeeping services, although not all rooms may feature the same amenities. Residents can enjoy personalized meal options, with snacks readily available and diet modifications managed to cater to individual nutritional needs. This focus on dietary care contributes to a comfortable living experience for all residents, allowing them to maintain their health and well-being.

Where The Heart Is offers several amenities and services to enhance residents' quality of life. A barber and beauty shop is available for personal grooming, and the facility is wheelchair accessible, ensuring ease of mobility. Residents can enjoy internet access and engage with various special interest clubs that encourage socialization and community involvement. For those who have pets, it's a good idea to check with the community during your visit to see if your pet will be allowed. A library is also available for residents looking to enjoy quiet time or delve into their reading interests.

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Reviews

aggregated from around the web
Review Average4.5
#1 in Burlington, WA

Residents and their families say:

This community has received praise from several reviewers for its excellent staff, welcoming atmosphere, and the high level of care provided to residents. Many commend the kindness, compassion, and professionalism of the staff, highlighting their attentive and personalized approach to resident care. The facility's layout and cleanliness are also frequently mentioned, with specific appreciation for the homey atmosphere, well-maintained gardens, and various amenities such as dining areas and outdoor patios that encourage resident interaction and socialization. The community's ability to accommodate residents with different needs in a single facility has been particularly valued by families, allowing loved ones to stay together.

However, some challenges were noted, including issues with staffing and communication which seem to have been exacerbated by the high cost of living in the area and the COVID-19 pandemic. A few reviewers expressed concerns about occasional dissatisfaction with the food quality and variety, and one specific negative point mentioned by more than one reviewer was the unavailability of Spanish language TV channels for residents. Despite these issues, the overall sentiment remains positive, with many reviewers expressing deep gratitude for the support and care their family members have received and recommending the community to others looking for assisted living options.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Pet FriendlyPet Friendly
Outdoor AreasOutdoor Areas
PoolPool
Clubs & CommunitiesClubs & Communities
Social OutingsSocial Outings
Services

Services

  • Barber/Beauty Shop
  • Internet Access
  • Library
  • Pets Allowed
  • Special Interest Clubs
  • Wheelchair Accessible
Dining & Nutrition

Dining & Nutrition

  • Food - On-Order
  • Snacks Available
  • Diet Modifications/Managements
  • All-day Dining
  • Gluten-free
  • Guest Meals
Activities & Fitness

Activities & Fitness

  • Activity Center
  • Birthday Parties
  • Clubs & Communities
  • Dances
  • Fitness Programs
  • Happy Hour
Accommodations

Accommodations

  • Air Conditioned
  • Balcony, Terrace or Patio
  • Cable
  • Cable of Satellite TV
  • Central Fireplace
  • Deck
Care

Care

  • Ambulatory Care
  • Designed Specifically To Accommodate Memory Loss
  • Hospice Care
  • Incontinence Care
  • Medication Management
  • Memory Care
Medical Care

Medical Care

  • Diabetes Care
  • Respite Or Short Term Stays Offered
  • Speech Therapist
Additional Features

Additional Features

  • Dogs Allowed
  • English
  • Filipino
  • Spanish
  • Visiting Chaplain or Priest
  • Visiting Rabbi
Safety

Safety

  • Secured Community

Nearby Services

Hospitals

Peacehealth United General Medical Center

2000 Hospital Drive, Sedro Woolley, WA

Distance: 3.3 miles

Skagit Valley Hospital

1415 Kincaid Street, Mount Vernon, WA

Distance: 3.9 miles

Island Hospital

1211 24Th Street, Anacortes, WA

Distance: 12.7 miles

Churches

Our Saviour's Lutheran Church

27201 99th Avenue Northwest, Stanwood, WA

Distance: 15.9 miles

Our Saviour's Lutheran Church

9928 272nd Place Northwest, Stanwood, WA

Distance: 15.9 miles

Stanwood United Methodist Church

27128 102nd Drive Northwest, Stanwood, WA

Distance: 16.0 miles

Senior Living Communities Near Where The Heart is

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Village Concepts of Sedro Woolley - Country Meadow Village

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La Conner Retirement Inn

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Brookdale Stanwood

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Brookdale Fairhaven

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Senior care background

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