Virginia Beach Healthcare and Rehab Center operates primarily as a nursing home, providing 24-hour skilled nursing care for both short-term rehabilitation and long-term residency. Registered nurses, licensed practical nurses, and certified nursing assistants are on duty around the clock to manage medications, monitor vitals, perform wound care, and respond to changes in condition. Post-acute services include physical, occupational, and speech therapies aimed at helping residents regain strength and mobility after surgery, illness, or injury. Physician oversight is routine, and outside specialists such as podiatrists, dentists, and optometrists visit on a scheduled basis to address specific medical needs without requiring residents to leave the building.

Beyond the core medical services, the center offers on-site laboratory draws, pharmacy coordination, and radiology scheduling to reduce transportation stress. Pain management programs, IV therapy, and diabetic monitoring are available, along with respiratory support for residents who require oxygen or nebulizer treatments. Staff receive ongoing training in infection control and dementia-informed care, and care plans are reviewed regularly with families to keep everyone informed about goals and progress. Social services, discharge planning, and family education sessions help coordinate smooth transitions either back home or to another level of care when appropriate.

Accommodations include a mix of private and semi-private rooms equipped with adjustable hospital beds, individually controlled heating and air conditioning, and in-room call systems that link directly to the nursing station. Each room has an accessible bathroom, basic furnishings, and cable hookups, while housekeeping and personal laundry services are provided on a set schedule. Some rooms offer added storage space, enhanced lighting, or direct views of the courtyard, but not all accommodations have every feature; availability depends on room type and current occupancy.

Residents are served three dietitian-supervised meals each day in the main dining room, with menus designed to meet regular, diabetic, low-sodium, and other physician-prescribed dietary requirements. Snacks and hydration rounds are offered between meals, and meals can be delivered to the room for residents who are recovering from procedures or prefer in-room dining. The kitchen team works with speech therapists to prepare modified textures for those with swallowing difficulties and coordinates with nursing staff to track intake for residents on weight-monitoring plans. Special occasion menus and holiday meals provide variety throughout the year, though specific offerings can change based on seasonal availability and individual dietary restrictions.

Residents and their families say:

This community generally receives positive feedback for its caring and dedicated staff, who are noted for their friendliness, attentiveness, and professionalism. Many reviewers appreciated the warmth and welcoming nature of the team, highlighting that the staff goes above and beyond to ensure the well-being of residents. They also frequently mentioned the quality of the rehabilitation services provided, noting substantial improvements in health outcomes for their loved ones. The staff’s commitment to engaging activities, especially led by individuals such as Grace and Madison, has garnered praise, making the environment lively and enjoyable for residents.

Many reviews also highlighted excellent facilities, cleanliness, and a pleasant atmosphere. Residents and visitors found the environment to be comfortable and were particularly pleased with the private rooms and the high standards of hygiene maintained throughout the community. Additionally, religious services and the spiritual care provided were appreciated by both residents and visitors. There were frequent commendations for the well-organized therapy programs, with specific mention of accelerated physical and occupational therapy leading to quick recoveries for some residents.

However, a few negative experiences were noted. One reviewer recounted a concerning incident regarding miscommunication during a medical appointment and administration of a COVID-19 vaccine without proper consent. Another reviewer expressed disappointment with the nursing staff, suggesting that they were inattentive and spent excessive time in hallways rather than attending to patients. Staff shortages and restricted visitation policies during the pandemic were mentioned as areas of frustration for some families. Despite these issues, many reviewers still recommended this community for its positive attributes, indicating these concerns may not be pervasive.

AI generated summary of real reviews