Residents and their families say:

This community has garnered mixed reactions from its visitors and the families of its residents, with a notable inclination towards positive feedback. Many have praised the cleanliness, the inviting nature of the staff, and the extensive range of activities available for residents, which include arts and crafts, exercise classes, and sing-a-longs. The community's attention to creating a welcoming and comfortable environment is frequently highlighted, with family members of residents noting the care and respect with which staff treat their loved ones. The size and cleanliness of the rooms, as well as the quality of the food, received particular mentions, adding to the overall satisfaction expressed by many reviewers. The community's efforts to accommodate financial concerns and the willingness to work with Medicaid were also appreciated, and several families noted the peace of mind they felt due to the caring and professional nature of the staff.

However, the community has faced criticism on a few fronts that warrant attention. Concerns have been raised about the adequacy of staffing, with some suggesting that the staff numbers may not be sufficient to provide the level of personalized care necessary for all residents. This was especially highlighted by families who felt that their loved ones needed more intensive supervision or assistance than they received. There were also mentions of organizational issues, ranging from billing inaccuracies to perceived communication gaps between staff shifts, which some families found frustrating. Moreover, a few reviewers shared experiences of perceived neglect or unsatisfactory conditions, including cleanliness issues in residents' rooms and unaddressed health and safety concerns. These points of criticism, while less frequent than the positive remarks, underline areas where improvements could enhance the overall living experience for the community's residents.

In essence, while the community shines in areas like cleanliness, staff friendliness, and the rich array of activities for residents, it also faces challenges in staffing and communication. The management's recent changes have been viewed positively, suggesting an ongoing effort to address prior issues and enhance the living environment. Families considering this community for their loved ones might find much to appreciate here, especially if the mentioned areas of concern continue to be addressed proactively.