Brookdale Roanoke is a memory-care community prepared to manage a wide range of medical needs common to residents living with dementia. Care teams are trained to monitor and redirect residents who wander during the day or night, and safety plans are in place for elopement risks. Staff members are familiar with managing combative behaviors, other behavioral issues, and residents who remain awake throughout the night. The community also supports wound care, oxygen therapy, varied special diets, and diabetes management—including oral medications, injections, and sliding-scale insulin. Because the program accepts residents with advanced dementia, care protocols are designed to adapt as conditions progress.

Support systems at Brookdale Roanoke include a licensed nurse on-site 24 hours a day, background-checked staff, an awake night shift, and door-alarmed exits. On-site podiatry services help residents maintain mobility, and the community accepts residents with certain psychiatric diagnoses. Caregivers can provide full assistance with bathing, eating, dressing, and toileting, and they are trained in multiple transfer techniques, from standby help to one- and two-person lifts for wheelchair users or those who use walkers.

Residences are designed to simplify daily life. Some apartments include a private bathroom, and residents may paint or decorate to personalize their space. Cable service is available in select units, and each room is laid out to maximize ease of movement. Not all accommodations have every feature, so families should confirm specific details during their tour.

Dining services combine structure and flexibility. A set menu offers familiar choices at each meal, but an on-order option allows residents to request alternatives. The kitchen team accommodates physician-ordered diet modifications and provides snacks throughout the day to support stable blood-sugar levels and good hydration.

Amenities and services aim to keep daily life streamlined and engaging. The campus is wheelchair accessible and includes a barber and beauty shop, movie room, wellness center, communal gardens, community kitchen, piano, therapy room, and internet access for residents who wish to stay connected. Housekeeping, laundry, linens, transportation, and all-inclusive pricing are part of the standard service package. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community is dedicated to providing specialized care for Alzheimer's and dementia patients, offering a tailored environment consisting of four distinct sections or "cottages" based on the resident's care level. The setup is designed to encourage outdoor activities in their secured large walkway, ensuring residents can wander safely and engage with their surroundings. The staff, highlighted for their long tenure and commitment, are praised for their ongoing training and dedication to memory care, creating a supportive atmosphere for residents and their families. While the rooms are described as basic and small, this design choice is intentional to reduce confusion among residents, focusing on the importance of communal activities and the facility’s extensive programs to stimulate engagement and cognitive function.

Several reviewers noted the community's attention to personalized care, from tailoring activities to match residents' cognitive abilities to accommodating dietary preferences with custom recipes. The communal areas and outside grounds are consistently noted as well-kept and inviting, contributing to a homely atmosphere that many families and residents appreciate. The staff from various departments, including nursing, administration, and even maintenance, are singled out for their kindness, responsiveness, and genuine care, fostering a sense of community and safety. Activities, both cognitive and physical, are tailored to engage residents effectively, with some individuals specifically highlighting the monthly caregiver meetings that offer support to families navigating the challenges of memory care.

Despite the many positive aspects, some critiques were mentioned about the facility, such as the basic room sizes and specific instances where more initiative from the staff in care aspects like personal hygiene and podiatry services was desired. The pricing was a concern for some, indicating that while the care provided is valuable, it may not be accessible to all due to cost. Another point of feedback includes the dissatisfaction with certain administrative aspects, like billing and medication distribution, which some found confusing or disorganized at times. Regardless, the overall sentiment leans positively towards the community's ability to provide a caring, attentive environment for individuals with memory care needs, emphasizing quality staff, secure and engaging settings, and an inclusive approach to care.

AI generated summary of real reviews