The Crossroads at Bon Air in Richmond, VA, offers a comprehensive range of care types tailored to meet the diverse needs of its residents, including assisted living, independent living, memory care, and senior living. The facility provides medical support for various conditions, including wandering, elopement, and behavioral issues, ensuring that residents receive the necessary attention in a secure environment. Additionally, specialized care is available for residents with advanced dementia conditions, along with services such as wound care, oxygen management, and dietary accommodations for those with specific needs, including diabetics on various medication regimens. With a dedicated team that includes registered nurses and licensed practical nurses on staff at all times, residents can have confidence in receiving high-quality medical care whenever required.

Beyond core care services, The Crossroads at Bon Air boasts numerous features designed to enhance the quality of life for its residents. The facility provides full assistance with bathing, eating, dressing, and toileting, facilitating a dignified and comfortable experience. Transfer services are also available, accommodating residents who require varying levels of mobility assistance. Security is prioritized with 24-hour surveillance and emergency alert systems in place, allowing staff to respond quickly to residents' needs. Medical services include visiting physicians and various therapies, ensuring comprehensive care is consistently available to support the wellness of all residents.

The accommodations at The Crossroads at Bon Air are designed to make residents feel at home, with options that may include full kitchens, kitchenettes, and in-unit washers and dryers for independent living residents. Housekeeping services are regularly provided, ensuring that living spaces remain clean and comfortable. Certain units offer shared or private bathroom arrangements, and residents are allowed to personalize their rooms. While dining services provide a main dining room and private dining options, meals can also be delivered to residents’ rooms for an additional fee. Independent living features include a monthly meal plan and housekeeping services tailored specifically to those living independently.

Residents have access to a variety of amenities at The Crossroads at Bon Air, which include crafting rooms, common areas for social gatherings, and organized outings. The facility features outdoor balconies and communal gardens, along with on-site wellness events and recreational activities. There is no shortage of social interaction with special interest clubs and various entertainment options. Additionally, residents can enjoy services such as medication management, access to a wellness center, and on-site religious services. The Crossroads also accommodates pets, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Overall, the facility is dedicated to fostering a supportive and engaging environment for all residents, complete with necessary maintenance and repair services.

Residents and their families say:

Several reviewers were impressed with the services provided at The Crossings at Bon Air. Some of them praised the hospitality of the staff, cleanliness of the property, and the range of amenities offered. Many liked the modern apartments and the conveniences they offered, such as in-unit washing machines. Some of them appreciated the availability of both independent and assisted living options. The inclusion of activities, entertainment, and social opportunities like a community patio, a pub for cocktail hours, bridge games and live evening performances were also looked upon positively.

Residents' families seemed to appreciate the level of care that their loved ones received. They mentioned that their family members were happy, active, and engaged. The good value for money and flexible meal plans offered by the community were also highly appreciated. One of the highlights according to the reviewers was the extra attention to safety, exemplified by features like emergency pull strings in the spacious bathrooms and overall security. Reviewers also noted the positive feedback from residents present during their visits. In terms of dining, many families seemed satisfied with the quality and variety of meals offered. Additionally, the community's convenient location and the beautiful views it offered were well-received.

In terms of communication, there were a mixed responses, as some found it satisfactory while others sought for improvement. The physical size and design of the community were acknowledged as potentially overwhelming for some prospective residents, however, most reviewers didn't see it as a hindrance. Some residents were also pleased with the healthcare services on offer, citing the professional and helpful medical staff and prompt emergency services.

AI generated summary of real reviews