Legacy at Imperial Village delivers licensed Assisted Living, giving residents access to daily help with bathing, dressing, medication management, and other personal-care tasks. The community keeps nursing staff and certified caregivers on site around the clock so that support is available even for residents who are awake and active during nighttime hours. Clinical resources include a speech-language pathologist for communication or swallowing needs and staff experienced in addressing behavioral issues that can accompany dementia, mental-health diagnoses, or traumatic brain injuries. Short-term respite stays are welcomed, and the team is prepared to accommodate adults younger than 60 who need an interim or long-term Assisted Living setting.

Beyond hands-on care, Legacy at Imperial Village coordinates routine health monitoring, scheduling of outside medical appointments, and transportation to local physicians’ offices. An emergency call system links every apartment to staff stations, and regular safety checks are part of each resident’s individualized service plan. Families receive care conferences and status updates so they can stay informed about changes in condition or new therapy recommendations. By focusing on proactive communication and flexible staffing, the community supports both stable residents and those whose needs may fluctuate over time.

Apartment choices range from studio layouts to larger master suites, and not all residences include every feature. Available options can include private bathrooms with full tubs, independent heating and cooling controls, wall-to-wall carpeting or hard surface floors, in-unit washers and dryers, full kitchens, and private patios, balconies, or decks. Residents may personalize their space with their own paint colors and décor, and cable or satellite TV hookups are in place. Weekly housekeeping is standard, resident and surface parking are provided, and common areas such as an indoor atrium, ballroom, meeting rooms, and landscaped outdoor courtyards give additional places to gather. The property is pet-friendly, subject to community guidelines.

Dining operates on an anytime model that lets residents order meals when it suits their schedule, with restaurant-style table service in the main dining room and the option of room service when preferred. The culinary staff prepares three daily meals plus snacks, offering health-focused choices such as low-sodium, no-sugar-added, gluten-free, vegetarian, vegan, and kosher selections. Seasonal BBQs and picnics are held in outdoor spaces, and guests are welcome to join for meals. For those who like lighter fare, healthy snacks are available throughout the day, and an on-order menu covers short-notice cravings.

Residents can stay active through an on-site activity center, arts and crafts studio, woodworking shop, library and computer lounge, and a putting green. Daily programming features fitness classes, tai chi, Live Well and other wellness programs, swimming in the outdoor pool, walking paths, and community service opportunities. Social calendars include clubs, bingo, movie nights, wine tastings, happy hours, birthday celebrations, and organized outings into Richmond. Raised garden beds, a piano for informal gatherings, and regular arts and crafts sessions round out the schedule, ensuring multiple ways to engage both mind and body.

Residents and their families say:

This community appears to have a well-recognized and helpful staff that receives numerous positive remarks for their dedication and customer service. Many reviews highlight specific employees such as Holly, Cici, and Lin for their professionalism, thoughtfulness, and efficient work. Holly is particularly praised for her engaging and detailed tours, while Cici is commended for her caring personality and helpful nature. The maintenance team, especially Lin, receives accolades for their prompt and effective service. Despite some negative reviews, the community's overall impression suggests a caring environment with various amenities and activities available for residents.

There are notable positive experiences with certain staff members, but the reviews also highlight areas that need improvement. Maintenance-related issues, such as slow responses to work orders and insufficient staffing, are mentioned across multiple reviews. Some residents express dissatisfaction with the security, cleanliness, and the condition of the facilities, including elevators and laundry rooms. Management issues, including communication difficulties and a lack of responsiveness, are recurring themes. While the community seems to offer a good size and variety of apartments at competitive prices, some residents point out discrepancies in what was promised versus what was delivered, particularly concerning meals and upkeep.

The community's variety of activities and transportation services are appreciated, but some residents have noted reduced availability or changes to these offerings. There are mixed reviews regarding recent renovations and management changes, highlighting concerns about the quality and handling of upgrades. While many residents find value in the community's services and setup, a recurring theme is the desire for better engagement and communication between staff and residents, along with more attention to maintenance and facility improvements. Overall, while some guests and residents appreciate the efforts and character of the staff, others believe that the community is in need of enhancements to reach its full potential.

AI generated summary of real reviews