Heritage Oaks in Richmond, VA, offers a variety of care options to meet the diverse needs of its residents, including assisted living, independent living, memory care, and senior living. The facility is equipped to provide medical support for residents under 60 years old, specifically tailored to those dealing with mild dementia conditions. Staff members are thoroughly screened through background checks, and safety measures such as night shift awake staff, door alarms, and pull cords are in place to ensure residents are understood and cared for promptly. On-site medical services, including medication management, visiting physicians, and wellness center access, provide the necessary support for residents' health and well-being.

Additional care features at Heritage Oaks enhance the overall living experience, allowing residents to maintain their independence while receiving personal care when needed. Services such as bathing, dressing, eating, and toileting support are available, ensuring that residents can manage their self-care comfortably. The facility also boasts amenities like a barber/beauty salon, a chapel for services, and an activity director organizing programs that engage residents.

The accommodations at Heritage Oaks are designed with comfort and personalization in mind. Residents can enjoy private bathrooms, kitchenettes, and independent temperature controls, with the freedom to paint or decorate their rooms as they see fit. While some accommodations may have varying features, the goal is to create a home-like environment. For those in independent living, the facility offers a monthly meal plan and housekeeping services to simplify daily life and maintain a clean living space.

Heritage Oaks provides a range of amenities and services to enhance residents' quality of life, including resident parking, internet access, and a wellness center. The property features a movie room, wheelchair accessibility, and an exercise room for physical activity. Residents can enjoy the benefits of an on-site barber/beauty shop, guest meals, and access to transportation, with various communal spaces such as a library, game room, and dining room for socialization and leisure. The community is pet-friendly, making it an inviting choice for pet owners, but it's a good idea to check with the community during your visit to see if your pet will be allowed.