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Mayfair House Assisted Living

901 Enterprise Way, Portsmouth, VA 23704US
  • Memory Care
  • Assisted Living

Compare Mayfair House Assisted Living

Review Average3.7

About Mayfair House Assisted Living

from Oasis Senior Advisors

Mayfair House Assisted Living in Portsmouth offers two levels of residential care—Assisted Living and Memory Care—so residents can receive support matched to their daily needs and cognitive status. Short-term respite stays are available, and the team is equipped to manage diabetes through on-site nursing oversight and specialized diabetic care programs. Residents have access to speech therapy, occupational therapy, physical therapy and podiatry without leaving the building, while medication management and hospice coordination are handled by licensed staff. Assistance with bathing, dressing, eating and toileting is provided as needed, and care plans can be adjusted quickly when a resident’s condition changes.

Registered and licensed nurses are on the property 24 hours a day, backed by an additional nurse on call around the clock. Staffing includes awake night-shift personnel, an activity director and security staff who monitor door alarms and perform routine safety checks; all employees undergo background screening. On-site medical services cover ambulatory support, incontinence care and memory-specific programming delivered in a secured environment. Hospice, independent living and standard assisted-living services are also available on campus, creating a continuum of care that allows most residents to remain in place even as health conditions evolve.

Accommodation options range from studios to larger apartments. Depending on the unit selected, residents may have a private bathroom, kitchenette, in-unit laundry, independent temperature controls and cable service; not every apartment includes every feature. Standard housekeeping and scheduled laundry services are provided, and independent living residents can request additional housekeeping to keep their spaces clean without lifting a finger.

Meals are prepared on site, and dietitians work with nursing staff to accommodate physician-ordered meal plans such as diabetic, low-sodium or mechanical-soft diets. Snacks are available throughout the day, and families can reserve a private dining room for gatherings or celebrations. Residents who prefer a lighter breakfast or late-night snack can access common-area pantries at their convenience.

The community offers resident parking, a wellness center, internet access throughout the building and landscaped communal gardens. A concierge desk helps residents schedule transportation, access the on-site library and join special-interest clubs, while designated smoking areas are available outdoors. Public transportation stops are located nearby for residents or visitors who prefer not to drive.

Standout Features

Pet FriendlyPet Friendly
Beauty & BarberBeauty & Barber
Social OutingsSocial Outings
Washer & Dryer in UnitWasher & Dryer in Unit

Connect with Oasis Senior Advisors Mayfair House Assisted Living for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average3.7
#2 in Portsmouth, VA

Residents and their families say:

This community receives high praise for its friendly and courteous staff, clean facilities, and the sense of personal care and security it offers to its residents. Reviewers appreciate the spacious rooms, which often include both a bed and a recliner, contributing to a more home-like atmosphere compared to traditional nursing homes. The environment is described as clean and well-maintained, with a nice courtyard that allows residents to enjoy the outdoors. The staff is commended for their efforts in creating personal relationships with the residents, showing genuine care by engaging fully with them and ensuring they participate in dining and activities. Some residents have found the community to be an exceptional value, highlighting the immediate attention given to concerns and the amenities offered, like laundry services and complimentary manicures.

However, there are a few areas where the community could see improvement. A recurring concern is the lack of a vehicle for outings, limiting residents' opportunities to visit places like Walmart or go out to eat, which could enhance their social experience and overall quality of life. Additionally, the physical condition of the facility received mixed reviews; while some found it clean and pleasant, others thought it appeared older and in need of some tender loving care (TLC). Despite these drawbacks, many would not hesitate to recommend this community, especially noting its suitability for long-term care needs. The positive impact on residents, from making friends to enjoying special events and activities, aligns with the warm and welcoming atmosphere highlighted by reviewers.

AI generated summary of real reviews

Nearby Services

Hospitals

Naval Medical Center

620 John Paul Jones Circle, Portsmouth, VA

Distance: 0.5 miles

Sentara Norfolk General Hospital

600 Gresham Drive, Norfolk, VA

Distance: 1.7 miles

Hospital For Extended Recovery

600 Gresham Drive, Norfolk, VA

Distance: 1.7 miles

Churches

Wave Church Norfolk

120 College Place, Norfolk, VA

Distance: 1.3 miles

Trinity Lutheran Church

312 West Bute Street, Norfolk, VA

Distance: 1.3 miles

Mosaic

325 Granby Street, Norfolk, VA

Distance: 1.3 miles

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