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Waterside Health & Rehab Center

249 South Newtown Rd, Norfolk, VA 23502US
  • Nursing Homes

Compare Waterside Health & Rehab Center

Review Average3.3

About Waterside Health & Rehab Center

from Oasis Senior Advisors

Waterside Health & Rehab Center in Norfolk, VA provides nursing-home care designed for individuals who need continuous clinical oversight. A team of licensed nurses is on duty around the clock to handle medication administration, monitoring of vital signs, wound care, and other skilled-nursing tasks. The center also offers short-term respite stays, allowing caregivers a break while residents receive the same comprehensive supervision given to long-term residents. On-site physical therapy is available for strength building, mobility improvement, and post-surgical recovery, delivered by qualified therapists in coordination with attending physicians.

Beyond direct medical services, the facility develops individualized care plans that are reviewed and adjusted as conditions change. Social workers and case managers help residents and families navigate discharge planning, follow-up appointments, and insurance matters. The rehabilitation department coordinates with speech and occupational therapists when needed, and the staff can arrange transportation to outside medical appointments. Infection control protocols meet state and federal guidelines, and emergency response procedures are practiced regularly to keep residents safe.

Resident rooms are designed for practicality and comfort. Some accommodations include cable TV, Wi-Fi access, and views or direct access to outdoor areas, though not every room has every feature. Housekeeping, laundry, and maintenance services are built into the daily routine, and call systems allow residents to request assistance quickly.

Meals are prepared on site by dietary staff who follow physician-ordered nutrition plans. Three daily meals and snacks are served in a communal dining room, with tray service available for residents who are medically restricted to their rooms. Menu options include standard, heart-healthy, diabetic, and mechanically altered diets. Nutritionists review menus to ensure adequate caloric and protein intake, and staffing levels support assistance for residents who need help with feeding.

Amenities and services are aimed at keeping residents engaged. An activity center hosts daily programs that range from arts and crafts sessions to organized clubs and community gatherings. Scheduled health and wellness classes cover light exercise, fall-prevention techniques, and health education topics. A library and computer lounge supply reading materials and internet access, and staff facilitate group discussions and online communication with family members.

Standout Features

Outdoor AreasOutdoor Areas
Activity CenterActivity Center
Clubs & CommunitiesClubs & Communities
Religious ActivitiesReligious Activities

Connect with Oasis Senior Advisors Waterside Health & Rehab Center for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average3.3
#3 in Norfolk, VA

Residents and their families say:

This community receives high praise for its dedicated, professional, and compassionate staff, particularly in the respiratory and rehabilitation departments. Several reviewers commend specific staff members for their attentiveness and expertise, highlighting the personal care and encouragement provided to patients to aid recovery. The facility's clean environment and friendly atmosphere are also frequently appreciated, contributing positively to residents' experiences. The staff is often described as hardworking, courteous, and engaged in providing quality care, making the facility a recommended choice for many. There is high satisfaction with the respiratory care, as well as the role of the therapy team in aiding patients’ recovery, with multiple reviewers noting successful outcomes such as transitioning off ventilators.

On the other hand, there are consistent mentions of areas needing improvement. Notably, the building itself is described by some as in need of updates and maintenance. Food and dietary services receive criticism, with particular dissatisfaction about food quality and menu responsiveness to specific dietary needs. Additionally, some reviews express concerns about staff shortages and express dissatisfaction with the level of care when regular staff members are not present, especially during weekends. Despite these concerns, reviewers still hold an optimistic outlook toward the service provided by core staff and recommend the community with some reservations, noting that family involvement and advocacy can significantly affect the quality of care.

AI generated summary of real reviews

Nearby Services

Hospitals

Sentara Leigh Hospital

830 Kempsville Road, Norfolk, VA

Distance: 1.0 miles

Virginia Surgery Center

241 Corporate Boulevard, Norfolk, VA

Distance: 1.1 miles

Sentara Leigh Ambulatory Surgery Center

838 Kempsville Road, Norfolk, VA

Distance: 1.1 miles

Churches

Exceed Life Church

104 Constitution Drive, Virginia Beach, VA

Distance: 3.6 miles

Thalia Lynn Baptist Church

4392 Virginia Beach Boulevard, Virginia Beach, VA

Distance: 3.8 miles

Remnant Ministries

420 Thalia Road, Virginia Beach, VA

Distance: 4.2 miles

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