Norfolk Health And Rehabilitation Center in Norfolk, VA delivers 24-hour nursing-home care designed for individuals who need the oversight of licensed nurses and certified nursing assistants. The center accommodates both long-term residents and short-stay guests through its respite program, giving family caregivers reliable relief while assuring continuity of medical supervision. An on-site physical therapy team works with residents recovering from surgeries, injuries, or chronic conditions, providing treatment plans ordered by physicians and closely monitoring progress to help residents regain strength and mobility.

Beyond these core clinical services, the facility maintains interdisciplinary care plans that address each resident’s medical, rehabilitative, and psychosocial needs. Regular physician rounds, medication management, wound care protocols, and coordination with specialists support ongoing health stability. Discharge planning and social-service consultations are available for residents aiming to transition home or to another level of care, and transportation arrangements can be made for outside medical appointments to ensure continuity across providers.

Residents choose from private or shared rooms, and not all rooms offer the same features. Select accommodations include cable TV service, in-room Wi-Fi access, and space to host small pets, while others are configured more simply. Outdoor areas give residents a place to get fresh air or visit with family, and maintenance staff keep common and personal spaces in good working order.

Meals are prepared on site and served in communal dining areas, with menus that follow physician-ordered diets when required. Alternate entrées, nutrient-dense snacks, and texture modifications are available so residents can meet personal or clinical nutritional goals. For those who prefer to dine in their rooms, tray service can be arranged, although availability may vary by unit and staffing levels.

An activity center schedules group events, exercise sessions, and crafts, encouraging residents to stay engaged daily. A library and computer lounge offers quiet reading space and internet access for email, telehealth appointments, or online entertainment. Planned social outings to local attractions and community events give residents a chance to remain connected with the wider Norfolk area, subject to weather, staffing, and individual health status.

Residents and their families say:

This community has received numerous praises for its exceptional care and professional staff across various departments. Reviewers have commended the community for its welcoming and caring atmosphere, highlighting the professionalism of the staff, the cleanliness of the facility, and the quality of care provided to residents. Many reviewers shared personal stories of how the staff went above and beyond in caring for their loved ones, with specific mentions of the rehabilitation services, nursing care, and the engaging activities offered. The community is appreciated not only for its medical and rehabilitation services but also for creating a family-like environment where residents feel valued and included. The therapy staff was particularly lauded for their outstanding work, and the food quality was compared favorably to that of restaurants, suggesting a significant effort to ensure the comfort and well-being of the residents.

However, there were a few areas mentioned for improvement. One reviewer pointed out a need for greater attention to cleanliness around a medical port, an essential note for ensuring the health and safety of residents. Another reviewer experienced difficulty with navigation to the facility and suggested that providing better directions could enhance the visitor experience. Despite these isolated criticisms, the overwhelming majority of feedback was overwhelmingly positive. The community's efforts to provide professional, compassionate care while fostering a welcoming and inclusive environment have clearly made a profound impact on residents and their families. The dedication of the staff, from healthcare professionals to housekeeping, and the comprehensive approach to care and rehabilitation have made this community a preferred choice for many.

AI generated summary of real reviews