Charter Senior Living of Newport News provides both Assisted Living and Memory Care, allowing residents to remain in the same community even as needs change. The team is prepared to manage the full range of health considerations common in these settings, including residents who wander day or night, have elopement risk, display combative or other challenging behaviors, stay awake overnight, or require wound care. Staff handle oxygen management, special diets, and diabetic care whether the resident is on oral medications, injections, or a sliding-scale regimen. Advanced dementia is accepted, and direct support is offered for all activities of daily living, from full assistance with bathing, dressing, and toileting to some help with eating. Mobility support ranges from standby with a walker to one- or two-person transfers, wheelchair assistance, and services for individuals who are bed-bound.

Care delivery is reinforced by an RN or LPN on site, a nurse on call around the clock, and an awake night shift. All employees undergo background checks. Rooms are equipped with pull-cord alerts, exterior doors are alarmed, the rear grounds are fenced, and staff are present 24/7 to maintain security. Medical oversight is strengthened through regular podiatry visits and a dedicated therapy room, so services such as rehabilitation or strength conditioning can be provided without leaving the building. An activity director schedules cognitive and physical programs that complement the care plan.

Accommodations are designed for varying preferences and budgets. Some residences include a private bathroom, kitchenette, independent climate controls, and cable service, and residents may paint or decorate their rooms. Housekeeping and scheduled laundry are standard in all apartments, but not every unit features every amenity listed, so it is wise to confirm during a tour.

Dining offers both a set daily menu and made-to-order options. Snacks are available throughout the day, and a private dining room can be reserved for family gatherings. The culinary team supports gluten-free requirements, mechanical-chopped or pureed textures, thickened liquids, vegetarian selections, and other physician-ordered diet modifications.

Residents have access to on-site parking, a barber and beauty shop, an exercise room, a movie room, communal gardens, a library, and organized clubs that reflect varied interests. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed. Scheduled transportation helps residents reach medical appointments, shopping, and local events.