Residents and their families say:
This community is highly praised for its welcoming atmosphere, supportive staff, and wide array of amenities. Many residents and their families appreciate the beautiful campus, including nature trails and a calming environment, which provide an excellent backdrop for an active lifestyle and numerous social activities. The on-site restaurant offerings, especially the Farm to Table program, receive specific commendation for maintaining a high quality of food. Reviewers also frequently mention the great relationships they have developed with both staff and fellow residents.
Several reviewers highlight the quality of care and professional handling of transitions from independent living to assisted living and memory care. One person notes that staff show genuine compassion, stepping up in times of crisis, such as during a water supply issue. Regular visits to see family and comparisons to other facilities leave families feeling confident in the decision to choose this community as a long-term home for their loved ones.
However, there are some criticisms regarding the healthcare facilities, specifically the memory care unit, where some feel the care wasn't up to expectations. Concerns include understaffing and not following through with medical plans, leading some to recommend personal observation before making a long-term commitment. Despite these issues, many still express a strong sense of community and satisfaction with the vibrant lifestyle and excellent service offered, highlighting this as one of the best options in the area.
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