Cha Cha Care Home in Mechanicsville, Virginia, operates as both an assisted living residence and a licensed residential care home. The community is equipped to support residents who wander, rely on oxygen therapy, require special diets, or are younger than 60. Comprehensive diabetes care is available for individuals on oral medications, injections, or sliding-scale insulin, and the staff is trained to manage moderate dementia and accepted psychiatric diagnoses.

Direct medical oversight includes an RN or LPN on staff and a nurse on call 24 hours a day. All caregivers are background-checked, remain awake on night shifts, and can respond through door alarms or in-room pull cords. Full assistance is offered with bathing, eating, dressing, and toileting. Transfer help ranges from simple standby to two-person lifts, accommodating walkers and wheelchairs.

Private and semiprivate suites are furnished, and many rooms can be repainted or personalized; cable service is available in select units, but not every accommodation has each of these features. Shared baths are on hand for some floor plans, and ceiling fans are installed in several rooms for air circulation.

Meals are served in a communal dining area. The kitchen provides a set menu each day, but residents may also order alternate entrées. Snacks are stocked throughout the day, and staff can modify textures, control carbohydrates, or follow other physician-ordered diet plans.

Amenities include resident parking, outdoor smoking areas, wheelchair-accessible ramps, internet access with on-site Wi-Fi, and a patio. Housekeeping, personal laundry, and medication management are handled by staff. Common areas feature a living room, TV room, and security cameras. Beauty and barber services are available for a separate fee, and visiting physicians see residents on-site. Transportation can be arranged for an additional cost, completing the list of practical services.