Poet's Walk Leesburg in Leesburg, VA, specializes in memory care and offers comprehensive medical support tailored to residents with various needs. The facility can assist with wandering, elopement, combative behaviors, and other behavioral issues, ensuring the safety and comfort of its residents. With staff including registered nurses (RNs) and licensed practical nurses (LPNs) available around the clock, residents receive continuous medical monitoring and care. The facility is equipped to handle advanced dementia conditions, with specialized support for residents under 60 and those requiring assistance with oral and injectable medications. Additionally, services such as wound care and dietary management for diabetics are provided, creating a supportive environment for all residents.

Beyond medical care, Poet's Walk Leesburg offers extensive support services to ensure residents' overall well-being. Assistance with bathing, eating, dressing, and toileting is available for those who require full support, with various options for transfers to accommodate different mobility needs. Security measures such as 24-hour staff presence, fenced areas, alarmed doors, and alert systems, including pull cords for emergencies, enhance safety. The facility also caters to the individual preferences of residents through tailored care plans, emphasizing a personalized approach to memory care.

In terms of accommodations, Poet's Walk Leesburg provides a range of features designed for comfort and privacy. Residents typically enjoy private bathrooms, and many rooms can be personalized with decorations and paint. Individual temperature controls help create a comfortable environment for each resident. However, it is important to note that not all accommodations may include every feature. For those requiring independent living, the facility offers medication management monitoring, along with laundry and housekeeping services to ensure a manageable living experience.

Poet's Walk Leesburg also prides itself on a variety of amenities designed to enhance residents' quality of life. Support includes access to a social worker, remote monitoring technology, and a family portal that enables 24/7 communication. Residents can enjoy communal gardens, on-site religious services, and amenities such as internet access and a barber/beauty shop. The exercise room promotes physical activity, while transportation services facilitate outings and appointments. While pets are not mentioned, it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered positive feedback for its cleanliness, spacious layout, and the variety of activities provided to its residents. Many reviewers find the staff friendly, helpful, and caring, contributing to the overall warmth and inviting atmosphere of the place. Some residents enjoy participating in activities such as bingo and exercise classes, and the memory care focus is appreciated for its evident commitment to resident well-being. The transition for new residents has been described as smooth, with family members noting the ease of communication and the community's willingness to accommodate and involve residents in various activities. The effort to keep the community secure and residents active is acknowledged, enhancing the value seen in choosing this community.

However, concerns have been raised about the staff-to-resident ratio, with some reviewers indicating that the available staff, although caring and good, are spread too thinly, especially over weekends. This perceived understaffing has led to issues such as insufficient assistance with eating, dressing, and personal care, and a lack of technical assistance for amenities such as television and telephone services. Another point of dissatisfaction involves the quality and variety of food, specifically a noted lack of fresh produce and assistance with mealtime for those in the memory care unit. Additionally, communication problems have been highlighted, with some families experiencing unmet expectations regarding updates on their loved ones' well-being. Concerns about resident safety, including property security and incidents of falls, have also been mentioned. Despite these criticisms, the positive aspects like the welcoming staff, and the physical environment, have led to recommendations from several reviewers, underlining the hope for future improvements under new management.

AI generated summary of real reviews