Hillsville Health and Rehabilitation Center is licensed as a nursing home and delivers 24-hour skilled nursing services for both short-term rehabilitation and long-term care. Residents have access to wound management, IV therapy, post-surgical recovery programs, pain control, and ongoing chronic disease monitoring. An in-house therapy team offers physical, occupational, and speech therapy seven days a week, and licensed nurses oversee medication administration around the clock. The center can also coordinate hospice or palliative support when required, keeping medical oversight on site rather than relying on outside providers.

Additional clinical resources include regular physician and nurse-practitioner rounds, pharmacy consultation, and lab or imaging coordination to limit unnecessary trips out of the building. Care plans are reviewed with families, and interdisciplinary meetings track progress toward functional goals. Safety features such as secured entrances, fall-reduction programs, and an emergency call system in resident rooms and bathrooms are standard. Social services staff handle discharge planning, help with insurance paperwork, and arrange transportation to off-site specialist appointments when needed.

Accommodations consist of a mix of private and semiprivate rooms equipped with hospital-grade beds, individual climate controls, cable television, and Wi-Fi. Bathrooms are wheelchair accessible and include grab bars, although not every room has the same layout or storage space. Housekeeping, laundry, and linen changes are provided on a preset schedule, and maintenance staff handle routine repairs. Some rooms offer garden or courtyard views, while others are closer to the therapy gym; residents should confirm which options are available because not all accommodations have all the features.

Meals are prepared under the guidance of a registered dietitian and served three times daily in a central dining room, with snacks offered between meals. Therapeutic diets—such as low-sodium, diabetic-friendly, renal, or mechanically altered textures—are available upon physician order. Residents who are recovering from illness or prefer privacy may have trays delivered to their rooms, though not every room has space for a full dining table. Seasonal menus, holiday specials, and family guest meals are arranged to maintain variety and social engagement, but the exact offerings can change based on resident census and dietary needs.